Good Management of Local Administrative Organizations in Thailand

Abstract

The objectives of this qualitative research were 1) to study the management characteristics of local administrative organizations that were awarded the 2016 Local Administrative Organization Award for good management; 2) to study management factors as a guideline for success in the management of local administrative organizations, and 3) to develop an approach to being a model of good management of local government organizations by using McKinsey's 7s concept as a framework for the study. The research methodology consisted of 1) a documented study and 2) an in-depth interview of 15 key.

The study's results revealed that the approach to being a model of good management of local government organizations in Thailand, leaders must have managerial leadership, vision, and know how to act or convince colleagues to participate fully and willingly. In addition, leaders must have Teamwork skills when working and coordinate with the people and the government in forming unity and reducing conflicts. Leaders should have management skill that is accountable and efficient based on McKinsey's 7s and eight principles, both the "Hard Side" working flexibility and the "Soft Side". Leaders use participation in management to emphasize teamwork. There is a clear working direction to achieve the same goal by adhering to the principles of good governance in management.  Furthermore, there are new innovations to help solve people's problems effectively. The personnel is knowledgeable and able to use technology for maximum benefit and integrate it into work, emphasizing the participation of the people and the government. The prototypes obtained from this research can be applied as a guideline for developing and improving the management of other local administrative organizations for better management.

Keywords: 1. Good management. 2. Local government organizations 3. McKinsey's 7s concept