WORK PERFORMANCE AND MOTIVATION IN THE STANDARDIZED OPERATION OF SHELTER FOR CHILDREN AND FAMILIES

Abstract

This research article is a part of the independent study, the work performances and motivations under the welfare standards for the shelters for the children and families of the shelter staffs: the case studies of the shelters for the children and families in 77 provinces. The purposes are to study the work performances and motivations under the welfare standards for the shelters for the children and families of the shelter staffs by studying 1,221 shelter staffs. The sample size was 316. The questionnaires were used to collect the data. The percentage of the returned questionnaires was 100. The data were analyzed with the statistics including frequency, percentage and mean. 

According to the findings from studying the work performances and motivations under the welfare standards for the shelters for the children and families, it was found that the opinions towards the work performances and motivations under the welfare standards for the shelters for the children and families were at the high level in the terms of management, service qualities and external motivations. Additionally, the opinions towards the work performances and motivations under the welfare standards for the shelters for the children and families were at the highest level in the terms of services and internal motivations. 

Regarding the suggestions from the findings, it was found that the shelters for the children and families should encourage the staffs with the work performances meeting the welfare standards for the shelters for the children and families in terms of identifying the indicators of the organizations, monthly conducting multi-disciplinary meetings for considering the terminations of the services in cases or following up supports, and continuously following up the recorded results of the supports and the implementations of the individual reporting development plans. Regarding the motivations, the shelters for the children and families should motivate the staffs to comply with the welfare standards of the shelters for the children and families regarding the applications of the knowledge and skills of the staffs to their field in order to provide more benefits for the organizations. Regarding the staff empowerments, bonuses should be given to those with good performances and efficiency in order to externally drive the staffs of the shelters for the children and families to have internal motivations and to comply with the welfare standards of the shelters for the children and families.