HUMAN RESOURCE MANAGEMENT IN THE ERA OF DIGITAL OF GOVERNMENT ORGANIZATIONS IN SUANLUANG DISTRICT AREA, BANGKOK METROPOLITAN

Abstract

 The objectives of this research were (1) to study the human resource management in the era of digital of government organizations in Suanluang District Area, Bangkok Metropolitan (2) to study the problems and obstacles of human resource management in the era of digital of government organizations in Suanluang District Area, Bangkok Metropolitan, and (3) to study the human resource management guidelines in the era of digital  of government organizations in Suanluang District Area, Bangkok Metropolitan. The research was qualitative. Key informants in this study were executives of government organizations, civil servants of government organizations and government employees in Suanluang District Area, Bangkok Metropolitan.   There were 22 people by a purposive selection. The research tools were semi-structured interviews. Data were analyzed by using a descriptive summary.

The results found that (1) the human resource management in the era of digital of government organizations in Suanluang District Area, Bangkok Metropolitan found that the government organizations had anticipated needs in order to provide adequate human resources. The recruitment and selection format had been improved to be consistent with the times, strengthen knowledge and necessary skills. But compensation management was still not keeping up with the digital era, providing welfare focuses on quality of life, happiness at work, taking care of physical and mental health and performance evaluation, technology had been introduced to help collect and process data, (2) the problems and obstacles of human resource management in the digital era of government organizations in Suanluang District Area, Bangkok Metropolitan found that there was a shortage of skilled personnel. Digital technology skills compensation was still not in line with the cost of living.  Performance evaluation was not continuous. The budget was still insufficient. Personnel did not understand digital technology, and did not give importance to self-development, and (3) the human resource management guidelines in the era of digital of government organizations in Suanluang District Area, Bangkok Metropolitan was found that the number of personnel should be adjusted, used digital technology, developed knowledge and skills assessed performance more frequently, managed compensation and developed welfare to be consistent with current conditions.