DEVELOPMENT OF INNOVATION TRAINING TO ENHANCE COLLABORATIVE SKILLS IN THE CRISIS SITUATION OF DEPARTMENT OF HEALTH SERVICE SUPPORT UNDER MINISTRY OF PUBLIC HEALTH

Abstract

The objectives of this research were to study; 1) Problems and needs in the development of collaborative skills training innovations. 2) Develop innovation of collaboration skills training. 3) Evaluate the use of innovative training in crisis collaboration skills for Department of Health Service Support personnel. This was research and development through mixed methods. Use in-depth interviews and questionnaires. Target group and population are human capital development, executive human capital developers, lecturers, and personnel under the engineering division receive training through online media. Qualitative data was analyzed by content analysis and descriptive analysis method. Quantitative data was analyzed by mode, percentage, mean, standard deviation, priorities need index and independent t-test. The results showed; 1) Problem conditions include systematic problems, behavioral problems, and technology while, priority needs include the need to use online technology, a variety of activities, build unity, fun and knowledge, it doesn't take much time and use activities to create learning engaging, and easy.     2) Training innovation are online team building activity and online walk rally activity. Both activities are appropriate, feasible, useful, and correct to the greatest extent possible. Conducting training activities with innovative crisis collaboration skills training on 18-19 August 2023 through online media channels. 3) Collaborative efficiency of personnel of the Department of Health Service Support Before and after participating in the training activities, there was a significant difference at the .05 level.