ARTIFICIAL INTELLIGENCE TECHNOLOGY AND THE ROLE OF COMMUNICATION IN LOCAL GOVERNMENT

Abstract

Applying artificial intelligence (AI) technology in communication in local government work is necessary and important to help increase efficiency and accuracy. Using large database analysis, management communicates effectively between local agencies, citizens, and all stakeholders. Able to respond quickly and directly to problem-solving. There are applications such as automatic meeting content summaries. It reports situations in crises Provides chatbot services to answer questions to help citizens Summary of the annual report Real-time translation for travel Communication to solve various royal copying problems and news notifications via online channels or applications in local government, etc., which helps to connect communication from humans. Intelligent devices or multiple sensors to modern data storage that responds to changes, making it possible to adjust policies to suit the situation that arises according to the needs of the area, efficiently and accurately. Leading to the development of a digital organization and smart city in the future. There must be transparent and participatory communication management between each other. Promote and transfer learning to adjust learning according to changes in communications innovations that will occur. Including being aware of protecting personal information. cyber security the bias and accuracy of AI therefore require a common understanding with all sectors involved in evaluating the readiness to use artificial intelligence technology in communication in local government. To achieve effective communication accuracy there will be sustainability in local government.