ENHANCING EMPLOYEES’ HAPPINESS IN THE ORGANISATION: KHON KAEN PROVINCIAL HEALTH OFFICE

Abstract

This research article aims to study the overall level of happiness among employees of the Khon Kaen Provincial Health Office. It analyzes personal background factors and employee happiness levels, examines the relationship between personal background factors and organisational factors with employee happiness, and proposes approaches to enhance employee happiness. A quantitative research method was used, collecting data from 200 personnel of the Khon Kaen Provincial Health Office with at least one year of work experience. The research tool was a questionnaire, and statistical analyses included frequency, percentage, mean, standard deviation, and multiple regression analysis. The research findings revealed that the overall happiness level of employees at the Khon Kaen Provincial Health Office was relatively high. Organisational factors influencing employee happiness were rated at a high level. Regarding the relationship between personal background factors and organizational factors with employee happiness, work experience had the strongest correlation, while age had the weakest correlation, with a negative relationship. Among organizational factors, job success had the highest correlation, whereas policy and management had the lowest correlation, with a positive relationship. To enhance employee happiness, the study suggests promoting financial savings campaigns or providing financial management training to ensure effective financial planning within limited resources. Additionally, fostering unity within the organisation, encouraging mutual support among employees, ensuring fairness in work assignments across all levels, and implementing effective and sustainable policies and management are recommended.