ORGANIZATIONAL COMMITMENT OF HEALTHCARE PERSONNEL IN THAILAND

Abstract

Healthcare personnel, such as doctors, nurses, pharmacists, physical therapists, and medical assistants, play an important role in the health system of every country. Healthcare workers often face high levels of stress on the job, whether from long working hours, health risks, or the expectations of patients, their families, and supervisory agencies. This pressure can result in both physical and psychological burdens, potentially leading to burnout and decisions to resign. Organizational commitment is an important factor that can affect work performance, job satisfaction, and retention rates of personnel in this field. From the synthesis of relevant information, three major findings emerge. 1) Organizational commitment is a critical factor that can affect job performance, job satisfaction, and employee retention, 2) Several key factors influence organizational commitment in the healthcare sector, including leadership and managerial support, an appropriate organizational culture, work-life balance, opportunities for professional development and recognition, and positive team relationships, and 3) Strategies for fostering organizational commitment among healthcare professionals include promoting empathetic leadership, enhancing skill development and capacity building, creating a work-life balance, establishing a supportive organizational culture, and providing recognition and rewards. These approaches can be applied to sustainably strengthen organizational commitment in healthcare organization.