HUMAN RESOURCE DEVELOPMENT MANAGEMENT UNDER DIGITAL TECHNOLOGY SYSTEM TRANSFORMATION OF ANZEN DENKI CO., LTD.

Abstract

This research aims to: 1) Study the current situation of Anzen Denki Co., Ltd regarding the operational management of digital technology development in human resources; 2) Establish guidelines for human resource development concerning skills required to utilize and manage technology digital systems in human resources of Anzen Denki Co., Ltd; 3) Develop and implement
a human resource management system for Anzen Denki Co., Ltd; and 4) Evaluate the satisfaction and the operational efficiency of human resource management system of Anzen Denki Co., Ltd. The sample were 36 participants, selected through purposive sampling. The research instrument used was in-depth interview. The study was a qualitative research integrated with the 7-step System Development Life Cycle (SDLC). The process included Step 1: defining problems; Step 2: studying the feasibility; Step 3: analyzing system, on-site surveying, in-depth interviewing with stakeholders, including organizing seminars and workshops; Step 4: designing a system for human resources; Step 5: developing the human resource management system; Step 6: testing and maintaining the system; Step 7: evaluating system usage through in-depth interviews. The results of this study were as follows: 1) The current situation of Anzen Denki Co., Ltd., encounters several operational issues in various areas including production, document management, controlling, work standards, which require systematic and sequential resolution; 2) Anzen Denki Co., Ltd., intends to develop and upgrade a modern human resource management system that aligns with the digital age; 3) The results from the seminar led to the development of a human resource management system in the form of Enterprise Resource Planning (ERP) for Anzen Denki Co., Ltd., in accordance with the requirements of executives and employees; and 4) The follow-up evaluation indicated that the advantage is efficient systematic integration; while, the disadvantage is of initial data entry. A recommendation suggests the need for adding further operational features.