DEVELOPMENT OF AN INTEGRATED NETWORK-BASED MANAGEMENT MODEL FOR STUDENT SUPPORT SYSTEMS TO ENHANCE THE EFFECTIVENESS OF STUDENT CARE AND SUPPORT AT THANAKORN YANWAROPHAT UTHIT SCHOOL UNDER THE SECONDARY EDUCATIONAL SERVICE AREA OFFICE NAKHON SI THAMMARAT

Abstract

This research article aimed to: 1) Study the current conditions, desirable conditions, and needs assessment for the management of the student support system; 2) Develop a management model for the student support system; 3) Implement the model; and 4) Evaluate the effectiveness and satisfaction with the implementation of the model. This study employed a Research and Development (R&D) approach. The sample groups consisted of 15 student support system practitioners, 5 model experts, and 9 participants in the expert seminar selected through purposive sampling. In addition, 217 students and 28 teachers were selected using simple random sampling based on the Krejcie and Morgan sample size table. Nine experts evaluated the appropriateness and accuracy of the model. The effectiveness of the student support system was evaluated by 30 homeroom teachers, while 7 network partners, 1 head of student support affairs, and 28 homeroom teachers assessed the effectiveness and satisfaction with the model. The research instruments included questionnaires, interview forms, and evaluation forms. The statistics used for data analysis were frequency, percentage, mean, standard deviation, and Priority Needs Index (PNI). The research findings revealed that: The current conditions, as perceived by students and teachers, were at a moderate level ( = 3.03, S.D. = 0.11), ( = 2.93, S.D. = 0.09). The desirable conditions were at the highest and high levels ( = 4.51, S.D. = 0.15), ( = 4.45, S.D. = 0.17). The Priority Needs Index values were 0.49 and 0.52. The management model for the student support system consisted of the model’s name, principles, objectives, key components, processes, and conditions for success. The effectiveness evaluation after implementing the model was at a high level ( = 4.36, S.D. = 0.71). The evaluation results regarding the effectiveness and satisfaction with the model were at the highest level in all aspects.