DEVELOPING PLATFORM AND ONLINE MEDIA IN 3 LANGUAGES TO DEVELOP WORK SKILLS OF SEAFOOD TEMPERATURE CONTROLLED WAREHOUSE OPERATORS IN SAMUT SAKHON PROVINCE

Abstract

The objective of this research article is to: 1) Study the work skill requirements of warehouse workers in temperature-controlled facilities in Samut Sakhon Province through an online trilingual platform. 2) Develop a work skills platform for warehouse workers. 3) Create trilingual online media to enhance the work skills of warehouse workers. and 4) Evaluate the work skills of warehouse workers. This is a quantitative research study. The sample group consists of 1,000 workers in temperature-controlled seafood warehouses in Samut Sakhon Province, including Mueang District, Ban Phaeo District, and Krathum Baen District. The participants are both Thai and Myanmar workers, selected using a multi-stage sampling method. The research instruments include: A work skills observation form. A questionnaire on the work skill requirements of warehouse workers.
An interview form for assessing work skill needs. A work skills platform for warehouse workers.
A satisfaction survey on the usability of the work skills platform. A work skills evaluation form for warehouse workers. Data were collected using questionnaires and satisfaction evaluation forms. Statistical analysis was conducted using mean values and standard deviation. The research findings revealed that: The study on the work skill requirements of warehouse workers, based on input from workers, managers, department heads, and supervisors, identified essential skills necessary for effective workforce development. These skills are categorized into five groups: 1) Workplace safety in temperature-controlled seafood warehouses and food storage safety. 2) Skills in receiving, arranging, and storing goods in temperature-controlled warehouses. 3) Skills in picking, distributing, and handling goods in temperature-controlled warehouses. 4) Communication skills within the warehouse environment. and 5) Basic technology skills for workers in temperature-controlled warehouses.