Development of Chatbot System to Promote the Management of Educational For Kanchanapisek Wittayalai School Surat Thani under the Office of Secondary Education Service Area Suratthani Chumphon

Abstract

This research article aims to (1) study the current situation and the need for a chatbot system to promote school management, (2) develop a chatbot system to promote school management, and (3) try and evaluate. Results of using chatbots to promote school management For Kanchanapisek Wittayalai School, Surat Thani, under Surat Thani Secondary Educational Service Area Office, Chumphon, research and development model was used the sample group consisted of the director, deputy director of the school. Head of Academic Administration Group general administration group Personnel Management Group Subject heads and teachers were obtained by purposive selection. Data was collected using a questionnaire. The Interview form had a concordance index and the evaluation of the Chatbot trial System statistics used for data analysis these include frequency, percentage, mean and standard deviation. The research results showed that 1) the current state of the chatbot system to promote school management. Overall, there is a low level of chatbot system. The overall demand for the chatbot system is moderate. The issues that led to the development of the system were Applying chatbot technology to school management for flexibility, search, save and edit via chatbot system at any time. 2) Chatbot system to promote school management, it is a system that has the following capabilities: 1 Work according to instructions 2 Use according to the purpose 3 With a menu button. 3) The results of the trial of the chatbot system to promote school management, were at the highest level. Classified by side found that convenience to use have the highest evaluation followed by safety the suitability aspect of the chatbot system data processing the use of information and the overall aspect of the system, respectively.