Employee Satisfaction with the Organization: A Case Study of Bispipe Fitting Industry Company Limited

Abstract

The objectives of this research were (1) to study the satisfaction of Thai employees towards B-Spice fitting Industries Co., Ltd., and (2) to compare the level of satisfaction of Thai employees towards B-Spice fitting Industries Co., Ltd. in Om Noi Subdistrict, Krathum Baen District, Samut Sakhon Province, categorized by personal basic factors. This quantitative research utilized a questionnaire as the data collection tool. The population consisted of Thai employees of B-Spice fitting Industries Co., Ltd., totaling 202 individuals. Statistical analyses included percentages, means, standard deviations, F-test for comparing, mean satisfaction levels, and post-hoc LSD tests for pairwise comparisons. The study found that the majority of employees were male, aged between 26-35 years, single, holding a vocational certificate, and earning a monthly income of 10,000-15,000 baht. Overall, employees' satisfaction towards the organization was high. When considering specific aspects, management of the organization and workplace safety were rated high, while environmental conditions were rated at a moderate level. Monthly income was also rated high. However, there were no statistically significant differences in satisfaction levels between genders. Nevertheless, age, education, and monthly income influenced satisfaction in certain aspects.