School Administrators’ Digital Competency Affecting Internal Quality Assurance Procedure of School Under the Secondary Educational Service Area Office Nakhon Si Thammarat

Abstract

This research article aims to study (1) the digital competencies of school administrators, (2) the internal quality assurance operations of schools, (3) the influence of administrators' digital competencies on the internal quality assurance operations of schools, and (4) guidelines for developing administrators' digital competencies to enhance the internal quality assurance operations of schools under the Secondary Educational Service Area Office of Nakhon Si Thammarat. This study employs a mixed-methods research approach. The sample consists of 335 teachers under the Secondary Educational Service Area Office of Nakhon Si Thammarat for the academic year 2024. Data collection tools include questionnaires and interviews focusing on administrators' digital competencies and their impact on internal quality assurance operations. Statistical analyses used include percentage, mean, standard deviation, Pearson’s correlation coefficient, and stepwise multiple regression analysis. The findings reveal that: the overall digital competencies of school administrators are at a high level. The internal quality assurance operations of schools are generally at a high level. Administrators' digital competencies significantly and positively influence the internal quality assurance operations of schools, with a high positive correlation at a statistical significance level of .01. Guidelines for developing administrators' digital competencies to enhance internal quality assurance operations include: Ensuring administrators possess foundational digital knowledge before implementation, encouraging teachers and staff to integrate digital tools into teaching and learning, developing systems for data storage and analysis, fostering a positive attitude and providing training opportunities for school personnel to learn and appreciate the benefits of digital tools.