How Should Educational Organizations Manage Human Resources in the Digital Era

Abstract

This academic article aims to present concepts and synthesize new knowledge regarding human resource management for educational organizations in the digital era. The traditional administrative-focused HR approach, along with the misconception of using technology merely to replace human labor, is insufficient to address structural issues such as redundant workloads and the digital divide. Consequently, school administrators must undergo a paradigm shift to cultivate an intelligent work ecosystem. Through critical analysis and synthesis, the study identifies four key driving mechanisms for this transition: 1) Strategy and Goals-shifting HR towards a strategic partnership that relies on data-driven decision-making; 2) Technology and Data-integrating artificial intelligence and big data to streamline workloads; 3) Human Capital Development-accelerating teachers' digital and AI competencies; and 4) Culture and Experience-fostering a flexible and ethical work environment. The systematic integration of these four dimensions will unlock human potential and elevate educational institutions into high-performance organizations capable of providing sustainable education for the future.