TAM-Based Analysis on ERP Learning of Non-IT Learners

บทคัดย่อ

Enterprise Resource Planning (ERP) has become a mainstream protocol to integrate the data across an organization. Due to its increasing importance in the business world, many higher educational institutions have organized in-house ERP courses to educate their students including non-IT students (learners) to get ready for future careers. As the objectives of this study, it is interesting to understand how non-IT learners accept to use ERP software and what influences their learning achievement. Here, Technology Acceptance Model (TAM) was applied to analyze the technology acceptance of non-IT learners. The sample data was purposively collected from eighty-eight non-IT undergraduate students enrolled in ERP class at Thai-Nichi Institute of Technology (TNI). Using a path analysis, the influence of two primary TAM factors, perceived usefulness (PU) and perceived ease of use (PEU), was studied. The result shows that both TAM factors have a positive effect on usage intention, indicating the technology acceptance. Regarding the learning achievement by test scores; however, only perceived ease of use has a direct effect whereas perceived usefulness has no direct effect. Perceived usefulness has only the indirect effect on the achievement through the learners’ usage intention. Therefore, it is implicative that user-friendly software is required for non-IT learners to initiate the efforts for achieving the learning outcomes of ERP software.