A Study of a Happy Workplace in an Oil & Gas Company

Main Article Content

Carlo Bertini
Narongpon Boonsongpaisan


Despite happy workplace was essential to all companies, little of Thai’s literaturehad been found to study about happy workplace in oil & gas companies. An oil & gas company could be considered as a multidisciplinarywork organization where challenging work, time constraint, safety, technical knowledge, management, and even more were as same as many other industries. Therefore, the research had aimed to identify factors those help promote a happy workplace in an upstream Thai National Oil & Gas Company and also provide a management guideline for companies who seek to uplift their employees’ happiness in the workplace. Quantitative and qualitative method were used to confirm the factors based on literature reviews. 378 survey samples were obtained from 2,167 employees working in the company, and leading personnel were interviewed. Exploratory factor analysis and the interview data were the tools used to identify the factors, concluding in 6 factors creating a happy workplace with management guideline: Company’s policy, Fairness, Trust and Respect, Job satisfaction, Company’s Culture, and Leadership.



Download data is not yet available.

Article Details

Research Article


[1] Thai people satisfaction survey 2012. Bangkok: National Statistical Office, 2012.

[2] Thai Health Promotion Foundation, “Happy Workplace Index,” 2014. [Online]. Available: https://happyworkplaceindex.com/ Main /RWD/index.php.

[3] The Nation, “Most Asia-Pacific companies have trouble finding, retaining talent,” The Nation, 19 Dec 2012. [Online]. Available: https://www.nationmultimedia.com/ business/Most-Asia-Pacific-companies-have-trouble-finding-r-30196364.html.

[4] A. Okafor and A. Soltani, “Job Satisfaction in the Oil and Gas World,” The Way Ahead, vol. 08, no. 02, pp. 18–21, Jun. 2012.

[5] Y. C. Jessie and C. R. Yeh, “Defining sources of happiness in workplace–A preliminary analysis from qualitative interviews,” in Proceeding of 2009 International conference on Human Resource Development, Taipei, 2009.

[7] B. Chawsithiwong, “Happy Workplace,” Journal of Social Development, vol. 9, no. 2, pp. 61–93, 2007.

[8] J. M. Zelenski, S. A. Murphy, and D. A. Jenkins, “The Happy-Productive Worker,” Journal of Happiness Studies, vol. 9, no. 4, pp. 521–537, 2008.

[9] P. A. Freyermuth and D. R. Schonewille, “Happy Workplaces! Happy? Are You Nuts? (A Happy Workplace: A Context to Choose to Make it Through these Difficult Times),” The Journal for Global Transformation, vol. 9, no. 1, pp. 1–10, 2009.

[10] J. K. Boehm and S. Lyubomirsky, “Does Happiness Promote Career Success?,” Journal of Career Assessment, vol. 16, no. 1, pp. 101–116, 2008.

[11] Let’s build a happy workplace guide book. Bangkok: Thai Health Promotion Foundation, 2009.

[12] A. Apisakkul, Happy SMEs part 1: Sufficient Economy Philosophy guideline. Bankok: Thai Health Promotion Foundation, 2012.

[13] P. Aobaun and P. Visetsilapanon, Knowledge Management to a Happy Workplace. Bangkok, 2012.

[14] M. Fülöp, “Happy and Unhappy Competitors: What Makes the Difference?,” Psychological Topics, vol. 18, no. 2, pp. 345–367, Dec. 2009.

[15] K. B. Thomas, “High Performance Workplace Practices and Job Satisfaction: Evidence from Europe,” 2014. [Online]. Available: https://ftp.iza.org/dp1265.pdf.

[16] G. Karma, “Patterns of Time Use and Happiness in Bhutan: Is there a relationship between the two?,” 2007. [Online]. Available: https://www. ide.go.jp/English/Publish /Download/ Vrf/pdf/432.pdf.

[17] M. J. Grawitch, M. Gottschalk, and D. C. Munz, “The path to a healthy workplace: A critical review linking healthy workplace practices, employee well-being, and organizational improvements,” Consulting Psychology Journal: Practice and Research, vol. 58, no. 3, pp. 129–147, 2006.

[18] C. D. Fisher, “Happiness at Work,” International Journal of Management Reviews, vol. 12, no. 4, pp. 384–412, Dec. 2010.

[19] G. Bethune, “101 tips to retain a happy, healthy staff,” Nursing Management, vol. 36, no. 4, pp. 24–29, Apr. 2005.

[20] A. Apisakkul, Happy SMEs part 2: Creative Managing. Bangkok: Thai Health Promotion Foundation, 2012.

[24] D. K. Kaeodumkoeng, Happy Workplace Index. Bangkok: Thai Health Promotion Foundation., 2012.

[25] S. C. Sirinthorn, “Work Happiness of Creative Class: A Case Study of Creative Industries in Media and Functional Creations Groups,” National Institute of Development Administration, Bangkok, 2010.

[26] D. Thummakul, K. Kaeodumkoeng, and U. Prasertsin, “The Development of Healthy Organization Index,” Journal of Health Science Research, vol. 5, no. 2, pp. 8–19, Jul.–Dec. 2011.

[27] J. G. Dawes, “Do Data Characteristics Change According to the Number of Scale Points Used? An Experiment Using 5 Point, 7 Point and 10 Point Scales,” Social Science Research Network, Rochester, NY, SSRN Scholarly Paper ID 2013613, Feb. 2012.

[28] S. W. Huck, Reading Statistics and Research, 6 edition. Boston: Pearson, 2011.

[29] B. C. Anna and W. O. Jason, “Best Practices in Exploratory Factor Analysis: Four Recommendations for Getting the Most From Your Analysis,” Practical Assessment, Research & Evaluation, vol. 10, no. 7, pp. 1–9, 2005.

[30] T. Yamane, Statistics: an introductory analysis, 2nded. New York: Harper and Row, 1967.

[31] B. S. David, “Corporate Social Responsibility in the Oil and Gas Industry: The Importance of Reputational Risk,” Chi.-Kent. L. Rev.59, 2011. [Online]. Available: https://scholarship. kentlaw.iit.edu/cgi/viewcontent.cgi?article=3776&context=cklawreview.

[32] Mercer LLC, “Inside Employees Minds: What Oil and Gas Employees Value,” 2015. [Online]. Available: https:// www. imercer.com/uploads/common/pdfs/what-oil-and-gas-employees-value-pov.pdf.

[33] M. Coetzee and L. Vermeulen, “Employee commitment: Are supervisors running a puppet show?,” Human Resource Future, vol. June, pp. 46–48., 2003.

[34] D. Jarrett, “Work/Life Balance in the 21st Century.,” The Way Ahead, vol. 8, no. 3, pp. 23–24, 2012.

[35] J. De Villiers and E. Kotze, “Work-Life Balance: A Study In The Petroleum Industry,” SA Journal of Human Resource Management, vol. 1, no. 3, pp. 15–13, Nov. 2003.

[36] O. Carolyn, “Proven Ways to Earn Your Employees’ Trust,” Harvard Business Review, 2014. [Online]. Available: https://hbr.org/2014/06/proven-ways-to-earn-your-employees-trust#.

[37] Haworth, “How to Create a Successful Organizational Culture: Build It—Literally,” 2015. [Online]. Available: https:// eu. Haworth.com/ docs/default-source/white-papers/how-to-create-a-successful-organizational-culture.pdf?sfvrsn=4.

[38] My Say, “How To Build A Great Company Culture,” 2013. [Online].Available: https://www.forbes.com/sites/janechen/2016/09/15/5-ways-to-live-your-life-to-the-fullest/#6ead1b0a16cc.

[39] K. Chaiprasit and O. Santidhiraku, “Happiness at Work of Employees in Small and Medium-sized Enterprises, Thailand,” Procedia - Social and Behavioral Sciences, vol. 25, pp. 189–200, Jan. 2011.

[40] P. on Wesarat, M. Y. Sharif, and A. H. A. Majid, “A Conceptual Framework of Happiness at the Workplace,” Asian Social Science, vol. 11, no. 2, p. 78, Dec. 2014.