อิทธิพลของบทบาทการทำงาน กระบวนการทำงาน และแรงจูงใจในการทำงานที่ส่งผลต่อประสิทธิภาพการทำงานเป็นทีมของนักศึกษาในสถาบันการศึกษาสามแห่ง
Keywords:
Motivation, work role, work process, efficiency, teamworkAbstract
The objectives of this research were 1) to study levels of opinions regarding work roles, processes, motivation, and student teamwork efficiency; 2) to analyze the correlation of work roles, processes, motivation, and student teamwork efficiency; and 3) to investigate the influence of work roles, work process, and work motivation on student teamwork efficiency. The population was 5,832 students. The sample size was according to the condition for Structural Equation Modeling and a combination of stratified sampling and simple random sampling. The sample consisted of 726 students. A questionnaire was used as the instrument for collecting data. The statistics used for data analysis were frequencies, percentages, arithmetic means, standard deviations, correlation analysis, confirmatory factor analysis, and Structural Equation Modeling. The results of the study showed that the level of teamwork efficiency was the highest at the high level. A positive correlation was found among work role, work processห, work motivation, and teamwork efficiency. In addition, it was found the direct influence between work role and work motivation, work role and work processes, work motivation and teamwork efficiency, work processes and work efficiency. However, it was found that work role had no direct influence on teamwork efficiency, but indirect influences through either work processes or work motivation. This article discusses and provides suggestions for future research.
References
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Bouwmans, M., Runhaar, P., Wesselink, R., & Mulder, M. (2019). Stimulating teachers’ team performance through team-oriented HR practices: the roles of affective team commitment and information processing. The International Journal of Human Resource Management, 30(5), 856-878.
Bravo, R., Lucia-Palacios, L., & Martin, M. J. (2016). Processes and outcomes in student teamwork. An empirical study in a marketing subject. Studies in Higher Education, 41(2), 302-320.
Buelow, J. R., McAdams, R., Adams, A., & Rich, L. E. (2010). Interdisciplinary teamwork: student differences and teaching implications. American Journal of Health Sciences (AJHS), 1(1), 11-22.
Carpini, J. A., Parker, S. K., & Griffin, M. A. (2017). Nurse Voice as a Catalyst in the Operating Theatre: How Voice Instigates Team Adaptation and Drives Team Efficiency. THESIS DECLARATION, 117-179.
Cater, M., & Jones, K. (2014). Measuring perceptions of engagement in teamwork in youth development programs. Journal of Experiential Education, 37, 176–186.
Cho, E., & Kim, S. (2015). Cronbach’s coefficient alpha: Well-known but poorly understood. Organizational Research Methods, 18(2), 207-230.
Choi, K., & Seltzer, M. (2010). Modeling heterogeneity in relationships between initial status and rates of change: Treating latent variable regression coefficients as random coefficients in a three-level hierarchical model. Journal of Educational and Behavioral Statistics 35(1), 54–91.
Chou, C. C., Block, L., & Jesness, R. (2012). A case study of mobile learning pilot project in K-12 schools. Journal of Educational Technology Development and Exchange, 5(2), 11-26.
Ciampa, K. (2014). Learning in a mobile age: an investigation of student motivation. Journal of Computer Assisted Learning, 30(1), 82-96.
Curşeu, P. L., & Pluut, H. (2013). Student groups as learning entities: The effect of group diversity and teamwork quality on groups' cognitive complexity. Studies in Higher Education, 38(1), 87-103.
Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. New York: Plenum
De Jong, J. P., & Den Hartog, D. N. (2007). How leaders influence employees' innovative behaviour. European Journal of Innovation Management. 10(1), 41-64.
Dulebohn, J. H. & Hoch, J. E. (2017). Virtual teams in organizations. Human Resource Management. 27, 569–574.
Ekimova, V., & Kokurin, A. (2015). Students’ attitudes towards different team building methods. Procedia-Social and Behavioral Sciences, 186, 847-855.
Fatahi, S., & Lorestani, A. R. (2010). Design and Implementation of the Expert System for Balancing Team Formation on the Basis of Belbin Team Role. People, 3, 1-5.
Freeman, M., & McKenzie, J. (2002). SPARK, a confidential web–based template for self and peer assessment of student teamwork: benefits of evaluating across different subjects. British Journal of Educational Technology, 33(5), 551-569.
Gombolay, M. C., Gutierrez, R. A., Clarke, S. G., Sturla, G. F., & Shah, J. A. (2015). Decision-making authority, team efficiency and human worker satisfaction in mixed human–robot teams. Autonomous Robots, 39(3), 293-312.
Gould, D., & Carson, S. (2008). Life skills development through sport: Current status and future directions. International Review of Sport and Exercise Psychology, 1, 58–78.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis. U.S.A.: Pearson Prentice Hall Upper Saddle River.
Hammar Chiriac, E. (2014). Group work as an incentive for learning–students’ experiences of group work. Frontiers in Psychology, (5)558, 1-10.
Hansen, R.S. (2006). Benefits and Problems with Student Teams: Suggestions for Improving Team Projects. Journal of Education for Business, 82(1), 11–19,
Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The Motivation to Work. New York: John Wiley & Sons.
Hoegl, M., & Parboteeah, K. P. (2006). Team reflexivity in innovative projects. R&D Management, 36(2), 113-125.
Hu, J., & Liden, R. C. (2011). Antecedents of team potency and team effectiveness: An examination of goal and process clarity and servant leadership. Journal of Applied psychology, 96(4), 851-862.
Hu, J., & Liden, R. C. (2015). Making a difference in the teamwork: Linking team prosocial motivation to team processes and effectiveness. Academy of Management Journal, 58(4), 1102-1127.
Jo, I. H. (2011). Effects of role division, interaction, and shared mental model on team performance in project-based learning environment. Asia Pacific Education Review, 12(2), 301-310.
Khan, M. S., Breitenecker, R. J., & Schwarz, E. J. (2014). Entrepreneurial team locus of control: diversity and trust. Management Decision, 52(6), 1057-1081.
Klangwichid, R. (2003). The effect of teamwork in operating room nurses on client satisfaction. Master of Nursing, Chulalongkorn University.
Kline, R. B. (2016). Principles and practice of structural equation modeling. New York: Guilford.
Koenig, L. J., Smith, D. B., & Wall, S. D. (1999, June). 3 Team Efficiencies within a Model‐Driven Design Process. In INCOSE International Symposium, 9(1), 567-574.
Leesaw, C. (1993). Analysis articles and evaluation of process skills. Journal of Educational Measurement Mahasarakham University, 14(13), 54-83.
Lower, L. M., Newman, T. J., & Anderson-Butcher, D. (2017). Validity and reliability of the teamwork scale for youth. Research on Social Work Practice, 27(6), 716-725.
Luciano, M. M., Bartels, A. L., D’Innocenzo, L., Maynard, M. T., & Mathieu, J. E. (2018). Shared team experiences and team effectiveness: Unpacking the contingent effects of entrained rhythms and task characteristics. Academy of Management Journal, 61(4), 1403-1430.
Malone, T. W., & Lepper, M. R. (1987). Making learning fun: A taxonomy of intrinsic motivations for learning. In R. E. Snow & M. J. Farr (Eds.), Aptitude, learning, and instruction: III. Conative and affective process analyses (pp. 223– 253). Hillsdale, New Jersey: Erlbaum.
Marsicano, G., da Silva, F. Q., Seaman, C. B., & Adaid-Castro, B. G. (2020). The Teamwork Process Antecedents (TPA) questionnaire: developing and validating a comprehensive measure for assessing antecedents of teamwork process quality. Empirical Software Engineering, 25(5), 3928-3976.
Mathieu, J. E., Gallagher, P. T., Domingo, M. A., & Klock, E. A. (2019). Embracing complexity: Reviewing the past decade of team effectiveness research. Annual Review of Organizational Psychology and Organizational Behavior, 6, 17-46.
Mathieu, J. E., Maynard, M. T., Rapp, T., & Gilson, L. (2008). Team effectiveness 1997-2007: A review of recent advancements and a glimpse into the future. Journal of Management, 34(3), 410-476.
Matusovich, H. M., Paretti, M. C., Motto, A. M., & Cross, K. J. (2012, January). Understanding faculty and student beliefs about teamwork & communication skills. In 119th ASEE Annual Conference and Exposition. American Society for Engineering Education.
McGrath, J. E. (1964). Social psychology: A brief introduction. U.S.A : Holt, Rinehart and Winston.
Michaelsen, L. K., & Sweet, M. (2008). The essential elements of team‐based learning. New Directions for Teaching and Learning, 2008(116), 7-27.
Nawamintharachini Mukdahan Industrial and Community. (2020). Number of student in Year 2018. Retrieved from https://drive.google.com/file/d/13t1Ppd9Q1z5-euEzjB8h2dC3qQ-DGQcs/view.
Newman, T., Lower, L., Wade-Mdivanian, R., Riley, A., & Anderson-Butcher, D. (2014). Promoting positive youth development among underserved youth in the United States through The Ohio State University’s life sports. In K. Gilbert & K. McPherson (Eds.), Urban sports development. Champaign, Illinois: Common Ground.
Park, G. M., Spitzmuller, M., & DeShon, R. P. (2013). Advancing our understanding of team motivation: Integrating conceptual approaches and content areas. Journal of Management, 39(5), 1339-1379.
Parker, G. M. (1990). Team players and Team work: The New Competitive Business Strategy. San Francisco, California: Jossey-Bass.
Paulus, P. B., & Nijstad, B. A. (Eds.). (2019). The oxford handbook of group creativity and innovation. United States of America: Oxford Library of Psychology.
Pibulsongkram Rajabhat University. (2020). Student Statistics. Retrieved from http://202.29.80.46/~ms/index.php/ms_student/
Rovinelli, R. & Hambleton, R. (1977). On the use of content specialists in the assessment of criterion-referenced test item validity. Dutch Journal of Education Research, 2, 49–60.
Salas, E., Burke, C. S., Fowlkes, J. E., & Priest, H. A. (2004). On measuring teamwork skills. In M. Herson & J. C. Thomas (Eds.), Comprehensive handbook of psychological assessment (Vol. 4, pp. 427–442) New York, New York: Wiley.
Salas, E., Rosen, M.A., Burke, C.S. and Goodwin G.F. (2009). The wisdom of collectiveness in organizations: An update of competencies. In: E. Salas, G.F. Goodwin and C.S. Burke (eds.), Team effectiveness in Complex Organizations: Cross-Disciplinary Perspectives and Approaches. London: Routledge.
Schumacker, R., & Lomax, R. (2015). A Beginner's Guide to Structural Equation Modeling: 3rd Edition. United States of America: Routledge.
Tabassi, A. A., Ramli, M., & Bakar, A. H. A. (2012). Effects of training and motivation practices on teamwork improvement and task efficiency: The case of construction firms. International journal of project management, 30(2), 213-224.
Von Treuer, K. (2013). Group and team processes in organisations. Organisational Psychology Research and Professional Practice, 269-295.
West, M.A. (2012). Effective Teamwork. Practical Lessons from Organizational Research. London: BPS Blackwell.
Wu, C. S., & Wang, P. W. (2010). The effect of organizational culture on team interaction and team effectiveness: Team leadership as a medium. The Journal of International Management Studies, 5(2), 190-198.
Yildir, I. (2005). Group motivation and performance indicators in an online team role playing game. United States of America: University of Southern California.
Zhang, C. Z. (2007). Team Discretion, Team Pay Dispersion and Team Efficiency. Systems Engineering Theory & Practice, 27(7), 19-25.
Asia-Pacific International University. (2020). Current Student Statistics. Retrieved from https://sarra.apiu.edu/Secured/Statistics/StudentStatPage.aspx
Bianco, F., & Venezia, M. (2019). Features of R&D Teams and innovation performances of sustainable firms: Evidence from the “sustainability pioneers” in the IT hardware industry. Sustainability, 11(17), 1 - 19.
Bommer, W. H., Johnson, J. L., Rich, G. A., Podsakoff, P. M. & MacKenzie, S. B. (1995). On the interchangeability of objective and subjective measures of employee performance: A meta-analysis. Personnel Psychology, 48, 587–605.
Bondarouk, T., Bos-Nehles, A., Renkema, M., Meijerink, J., & De Leede, J. (2018). Organisational Roadmap Towards Teal Organisations. Emerald Group Publishing.
Boselie, P., Brewster, C., Paauwe, J., van Woerkom, M., & Croon, M. (2009). The relationships between team learning activities and team performance. Personnel Review. 38(5), 560-577.
Bouwmans, M., Runhaar, P., Wesselink, R., & Mulder, M. (2019). Stimulating teachers’ team performance through team-oriented HR practices: the roles of affective team commitment and information processing. The International Journal of Human Resource Management, 30(5), 856-878.
Bravo, R., Lucia-Palacios, L., & Martin, M. J. (2016). Processes and outcomes in student teamwork. An empirical study in a marketing subject. Studies in Higher Education, 41(2), 302-320.
Buelow, J. R., McAdams, R., Adams, A., & Rich, L. E. (2010). Interdisciplinary teamwork: student differences and teaching implications. American Journal of Health Sciences (AJHS), 1(1), 11-22.
Carpini, J. A., Parker, S. K., & Griffin, M. A. (2017). Nurse Voice as a Catalyst in the Operating Theatre: How Voice Instigates Team Adaptation and Drives Team Efficiency. THESIS DECLARATION, 117-179.
Cater, M., & Jones, K. (2014). Measuring perceptions of engagement in teamwork in youth development programs. Journal of Experiential Education, 37, 176–186.
Cho, E., & Kim, S. (2015). Cronbach’s coefficient alpha: Well-known but poorly understood. Organizational Research Methods, 18(2), 207-230.
Choi, K., & Seltzer, M. (2010). Modeling heterogeneity in relationships between initial status and rates of change: Treating latent variable regression coefficients as random coefficients in a three-level hierarchical model. Journal of Educational and Behavioral Statistics 35(1), 54–91.
Chou, C. C., Block, L., & Jesness, R. (2012). A case study of mobile learning pilot project in K-12 schools. Journal of Educational Technology Development and Exchange, 5(2), 11-26.
Ciampa, K. (2014). Learning in a mobile age: an investigation of student motivation. Journal of Computer Assisted Learning, 30(1), 82-96.
Curşeu, P. L., & Pluut, H. (2013). Student groups as learning entities: The effect of group diversity and teamwork quality on groups' cognitive complexity. Studies in Higher Education, 38(1), 87-103.
Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. New York: Plenum
De Jong, J. P., & Den Hartog, D. N. (2007). How leaders influence employees' innovative behaviour. European Journal of Innovation Management. 10(1), 41-64.
Dulebohn, J. H. & Hoch, J. E. (2017). Virtual teams in organizations. Human Resource Management. 27, 569–574.
Ekimova, V., & Kokurin, A. (2015). Students’ attitudes towards different team building methods. Procedia-Social and Behavioral Sciences, 186, 847-855.
Fatahi, S., & Lorestani, A. R. (2010). Design and Implementation of the Expert System for Balancing Team Formation on the Basis of Belbin Team Role. People, 3, 1-5.
Freeman, M., & McKenzie, J. (2002). SPARK, a confidential web–based template for self and peer assessment of student teamwork: benefits of evaluating across different subjects. British Journal of Educational Technology, 33(5), 551-569.
Gombolay, M. C., Gutierrez, R. A., Clarke, S. G., Sturla, G. F., & Shah, J. A. (2015). Decision-making authority, team efficiency and human worker satisfaction in mixed human–robot teams. Autonomous Robots, 39(3), 293-312.
Gould, D., & Carson, S. (2008). Life skills development through sport: Current status and future directions. International Review of Sport and Exercise Psychology, 1, 58–78.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis. U.S.A.: Pearson Prentice Hall Upper Saddle River.
Hammar Chiriac, E. (2014). Group work as an incentive for learning–students’ experiences of group work. Frontiers in Psychology, (5)558, 1-10.
Hansen, R.S. (2006). Benefits and Problems with Student Teams: Suggestions for Improving Team Projects. Journal of Education for Business, 82(1), 11–19,
Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The Motivation to Work. New York: John Wiley & Sons.
Hoegl, M., & Parboteeah, K. P. (2006). Team reflexivity in innovative projects. R&D Management, 36(2), 113-125.
Hu, J., & Liden, R. C. (2011). Antecedents of team potency and team effectiveness: An examination of goal and process clarity and servant leadership. Journal of Applied psychology, 96(4), 851-862.
Hu, J., & Liden, R. C. (2015). Making a difference in the teamwork: Linking team prosocial motivation to team processes and effectiveness. Academy of Management Journal, 58(4), 1102-1127.
Jo, I. H. (2011). Effects of role division, interaction, and shared mental model on team performance in project-based learning environment. Asia Pacific Education Review, 12(2), 301-310.
Khan, M. S., Breitenecker, R. J., & Schwarz, E. J. (2014). Entrepreneurial team locus of control: diversity and trust. Management Decision, 52(6), 1057-1081.
Klangwichid, R. (2003). The effect of teamwork in operating room nurses on client satisfaction. Master of Nursing, Chulalongkorn University.
Kline, R. B. (2016). Principles and practice of structural equation modeling. New York: Guilford.
Koenig, L. J., Smith, D. B., & Wall, S. D. (1999, June). 3 Team Efficiencies within a Model‐Driven Design Process. In INCOSE International Symposium, 9(1), 567-574.
Leesaw, C. (1993). Analysis articles and evaluation of process skills. Journal of Educational Measurement Mahasarakham University, 14(13), 54-83.
Lower, L. M., Newman, T. J., & Anderson-Butcher, D. (2017). Validity and reliability of the teamwork scale for youth. Research on Social Work Practice, 27(6), 716-725.
Luciano, M. M., Bartels, A. L., D’Innocenzo, L., Maynard, M. T., & Mathieu, J. E. (2018). Shared team experiences and team effectiveness: Unpacking the contingent effects of entrained rhythms and task characteristics. Academy of Management Journal, 61(4), 1403-1430.
Malone, T. W., & Lepper, M. R. (1987). Making learning fun: A taxonomy of intrinsic motivations for learning. In R. E. Snow & M. J. Farr (Eds.), Aptitude, learning, and instruction: III. Conative and affective process analyses (pp. 223– 253). Hillsdale, New Jersey: Erlbaum.
Marsicano, G., da Silva, F. Q., Seaman, C. B., & Adaid-Castro, B. G. (2020). The Teamwork Process Antecedents (TPA) questionnaire: developing and validating a comprehensive measure for assessing antecedents of teamwork process quality. Empirical Software Engineering, 25(5), 3928-3976.
Mathieu, J. E., Gallagher, P. T., Domingo, M. A., & Klock, E. A. (2019). Embracing complexity: Reviewing the past decade of team effectiveness research. Annual Review of Organizational Psychology and Organizational Behavior, 6, 17-46.
Mathieu, J. E., Maynard, M. T., Rapp, T., & Gilson, L. (2008). Team effectiveness 1997-2007: A review of recent advancements and a glimpse into the future. Journal of Management, 34(3), 410-476.
Matusovich, H. M., Paretti, M. C., Motto, A. M., & Cross, K. J. (2012, January). Understanding faculty and student beliefs about teamwork & communication skills. In 119th ASEE Annual Conference and Exposition. American Society for Engineering Education.
McGrath, J. E. (1964). Social psychology: A brief introduction. U.S.A : Holt, Rinehart and Winston.
Michaelsen, L. K., & Sweet, M. (2008). The essential elements of team‐based learning. New Directions for Teaching and Learning, 2008(116), 7-27.
Nawamintharachini Mukdahan Industrial and Community. (2020). Number of student in Year 2018. Retrieved from https://drive.google.com/file/d/13t1Ppd9Q1z5-euEzjB8h2dC3qQ-DGQcs/view.
Newman, T., Lower, L., Wade-Mdivanian, R., Riley, A., & Anderson-Butcher, D. (2014). Promoting positive youth development among underserved youth in the United States through The Ohio State University’s life sports. In K. Gilbert & K. McPherson (Eds.), Urban sports development. Champaign, Illinois: Common Ground.
Park, G. M., Spitzmuller, M., & DeShon, R. P. (2013). Advancing our understanding of team motivation: Integrating conceptual approaches and content areas. Journal of Management, 39(5), 1339-1379.
Parker, G. M. (1990). Team players and Team work: The New Competitive Business Strategy. San Francisco, California: Jossey-Bass.
Paulus, P. B., & Nijstad, B. A. (Eds.). (2019). The oxford handbook of group creativity and innovation. United States of America: Oxford Library of Psychology.
Pibulsongkram Rajabhat University. (2020). Student Statistics. Retrieved from http://202.29.80.46/~ms/index.php/ms_student/
Rovinelli, R. & Hambleton, R. (1977). On the use of content specialists in the assessment of criterion-referenced test item validity. Dutch Journal of Education Research, 2, 49–60.
Salas, E., Burke, C. S., Fowlkes, J. E., & Priest, H. A. (2004). On measuring teamwork skills. In M. Herson & J. C. Thomas (Eds.), Comprehensive handbook of psychological assessment (Vol. 4, pp. 427–442) New York, New York: Wiley.
Salas, E., Rosen, M.A., Burke, C.S. and Goodwin G.F. (2009). The wisdom of collectiveness in organizations: An update of competencies. In: E. Salas, G.F. Goodwin and C.S. Burke (eds.), Team effectiveness in Complex Organizations: Cross-Disciplinary Perspectives and Approaches. London: Routledge.
Schumacker, R., & Lomax, R. (2015). A Beginner's Guide to Structural Equation Modeling: 3rd Edition. United States of America: Routledge.
Tabassi, A. A., Ramli, M., & Bakar, A. H. A. (2012). Effects of training and motivation practices on teamwork improvement and task efficiency: The case of construction firms. International journal of project management, 30(2), 213-224.
Von Treuer, K. (2013). Group and team processes in organisations. Organisational Psychology Research and Professional Practice, 269-295.
West, M.A. (2012). Effective Teamwork. Practical Lessons from Organizational Research. London: BPS Blackwell.
Wu, C. S., & Wang, P. W. (2010). The effect of organizational culture on team interaction and team effectiveness: Team leadership as a medium. The Journal of International Management Studies, 5(2), 190-198.
Yildir, I. (2005). Group motivation and performance indicators in an online team role playing game. United States of America: University of Southern California.
Zhang, C. Z. (2007). Team Discretion, Team Pay Dispersion and Team Efficiency. Systems Engineering Theory & Practice, 27(7), 19-25.
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Published
2021-06-24
How to Cite
พุทโสม ว. ., & จันทร์บัว จ. . (2021). อิทธิพลของบทบาทการทำงาน กระบวนการทำงาน และแรงจูงใจในการทำงานที่ส่งผลต่อประสิทธิภาพการทำงานเป็นทีมของนักศึกษาในสถาบันการศึกษาสามแห่ง. Jornal of Social Sciences and Humanities Association of Private Higher Education Institutions of Thailand, 27(1), 94–112. retrieved from https://so06.tci-thaijo.org/index.php/apheit-ss/article/view/247526
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