SERVICE BASED ON BUDDHADHAMMA OF RATCHABURI HOSPITAL

Abstract

This article was to study the service, to compare the public's opinion and to study the problems, obstacles and suggestions of service based on Buddhadhamma of Ratchaburi hospital, using mixed methods. Findings were the service based on Buddhadhamma of Ratchaburi hospital showed that overall at high level. The person factors for example, age has the opinions to toward service based on Buddhadhamma of Ratchaburi hospital was different, the significantly at 0.05. Problems and obstacles were that some personnel do not give good advice to patients' relatives, some personnel spoke speak words that are not polite. Further, that that should develop the personnel potential to have good service mind, should develop the personnel to be able to control emotions in every situation, and, should develop the personnel potential to have techniques to build trust and familiarity with service receiver.