MANAGEMENT OF SOCIAL WELFARES WORK IN THE CRISIS OF THE COVID-19 PANDEMIC OF NAKHON RATCHASIMA PROVINCE

Abstract

This research article aimed: 1. To study the management situation 2. To study the management process 3. To present methods of managing social work during the crisis of the COVID-19 pandemic in Nakhon Ratchasima conducted by the qualitative research method. Data were collected by in-depth interviewing 25 key informants and 9 participants in focus group discussions. The tool used was an in-depth interview script and data were analyzed by descriptive interpretation.

The research results were found that 1. Management conditions were: 1. Strengths were the leadership of the Sangha, human resource management, and the effective use of technology. 2. Weaknesses were the lack of resources and personnel, including unsystematic coordination. 3. Opportunities were the development of management systems and the creation of cooperation between various sectors should be emphasized. 4. Threats were the lack of budget and personnel. 2. Management components were found that: 1. Planning started with situation analysis and resource allocation. 2. Plan Implementation focused on establishing a coordination center and providing medical services. 3. Monitoring and evaluating operations, collecting data and opinions from service recipients. 4. Improvements and corrections focused on evaluation and development of staff skills. 3.The application of Buddhist principles, specifically the Sangahavatthu 4, for managing social welfare work included the following aspects: 1. Dana, generosity This emphasized providing essential items and medical services 2. Piyavaca, pleasant speech, focused on polite communication and offering encouragement, fostering a supportive and positive environment. 3. Atthacariya; beneficial conduct.This involves securing necessary resources, supporting education, and promoting health. 4. Samanattata, consistency, emphasizing continuous and consistent operations helps to ensure economic stability and mental health for the public, creating a reliable support system. 4. Methods of managing public welfares work, consisting of 2 aspects 1. Material assistance, distributing food, drinking water, disease prevention equipment, and medicine 2. Mental assistance, providing counseling, mental support, and disseminating correct information.