“A study of approaches and factors in the successful use of information systems in organizational management of private vocational education institution administrators : a case study of Eastern Technological College (E-Tech)”
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Abstract
This research aimed to: (1) explore the approaches for utilizing information technology systems in organizational management at Eastern Technological College (E. Tech), and (2) analyze the key success factors in implementing information technology systems for organizational management. A qualitative research methodology was employed. The target group was selected using purposive sampling and consisted of 31 participants, including 6 school administrators with relevant responsibilities, 5 heads of departments or divisions, 10 teachers, 6 vocational certificate students, and 4 high vocational certificate students. The research instruments included interview forms and focus group discussion records. Data were collected through document analysis, interviews, and group discussions, and analyzed using content analysis and inductive reasoning.
The findings revealed that the successful approaches to utilizing information technology systems in organizational management by school administrators comprised: (1) student information management, (2) teaching and learning development, (3) personnel skill development, and (4) internal communication enhancement. The key success factors in implementing information technology systems in organizational management at Eastern Technological College included: (1) administrative support, involving active participation and commitment from top-level executives to drive technology initiatives, (2) budget allocation, referring to adequate financial resources for supporting technology-related projects, (3) technological infrastructure, focusing on developing essential infrastructure to support systems and tools, (4) practical system design, emphasizing the development of systems that meet user needs and are practically applicable, and (5) shared understanding, highlighting the importance of clear communication and mutual understanding within the organization.
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