The process development of quality assurance system base on PDCA cycle of Mahachalalongkorn Rajavidyalaya University

Abstract

The objectives of this research were 1) to study the educational quality assurance of Mahachulalongkornrajavidyalaya University 2) To develop the educational quality assurance system according to the PDCA cycle of Mahachulalongkorn rajavidyalaya University 3) to present the process of developing the educational quality assurance system according to the PDCA cycle of Mahachulalongkornrajavidyalaya University.By using mixed methods research between quantitative research and qualitative research.Quantitative research usedsurvey research and used questionnaires to collect information, including data from a sample of 191 persons representing academic personnel under the Mahachulalongkornrajavidyalaya University in the northeastern region, 11 locations, 365 persons. Analysis using descriptive statistics to calculate the mean score and the distribution of the standard deviation (SD). Then the data were collected to find ways to develop the educational quality assurance system from qualitative research by collecting data from in-depth interviews from 7 key informants (monks). And then synthesized to find a conclusion in the model that was the process of developing the educational quality assurance system according to the PDCA cycle.

Findings were as follows:

1. The level of opinion towards the educational quality assurance of the Mahachulalongkornrajavidyalaya University in the northeastern region as a whole was at a high level. When considered each aspect, it was found that all aspects were at a high level.


2. The development of educational quality assurance system according to the PDCA cycle of Mahachulalongkornrajavidyalaya University in the northeastern region Including produce graduate, research, academic services Preservation of arts and culture And management that requires planning, doing, checking and acting.


3.  The process of developing an educational quality assurance system according to the PDCA cycle must develop a planning system. Operating system development, development of monitoring systems and development, improvement in all processes and procedures in graduate production, research, academic services preservation of arts and culture and management.