Administration with the Four Sangahavathudhamma of Samrong Tai Police Stration Phra Pradaeng District, Samut Prakan Province

Abstract

      This research article objectives were to 1. study the level of opinions of people who use the service towards the administration according to the four Sangahavatthu  principles of Samrong Tai Police Station Phra Pradaeng District Samut Prakan Province 2. compare the opinions of the people who use the service towards the administration according to the four Sangahavatthu principles of Samrong Tai Police Station Phra Pradaeng District Samut Prakan Province and 3. study the problems, obstacles and suggestions of people who use the service regarding the administration according to the four Sangahavatthu principles of the Samrong Tai Police Station Phra Pradaeng District Samut Prakarn Province. This research  by using mixed methods research using quantitative and qualitative research. Quantitative research collected data from people who had used the service with Samrong Tai Police Station. Phra Pradaeng District 398 people in Samut Prakan Province using cluster Sampling. Data collection was used as a questionnaire. There was a check list and rating scale of 5 open-ended questionnaires. Used descriptive statistics to analyze data, calculate frequencies, percentages, mean (standard), standard deviation, compare differences by using t-test and F-test by one-way analysis of variance (One Way ANOVA) with statistical significance at level 0.05 And using Least Significant Difference (LSD) to compare the difference between the average of the population at one time for the variables that are divided into 3 groups or more.  For qualitative research, data were collected using the In-depth Interview with the number of 9 key informants, using descriptive content analysis techniques.

      The results of research were as follows:

1. People had opinions on the administration according to the four Sangahavatthu principles of Samrong Tai Police Station, Phra Pradaeng District. Overall view at a high level at average value was 3.86 when considered in each aspect. It was found that all aspects, such as Dãna (giving), Piyavãcã (kindly speech), Atthacariyã (useful conduct) and Samãnattatã (even and equal treatment) aspects were at a high level.


2. The result of the comparative study on the people’s opinions towards the administration according to Sangahavatthudhamma of Samrong Tai Police Station, Phra Pradaeng District, Samut Prakan Province classified by Personal status, found that people of different sexes, ages, educational levels, careers, incomes and experiences took no different opinion, so the research hypothesis was.


3. The results of the study of problems, threats, and suggestions for administration according to four Sangahavatthu  principles of Samrong Tai Police Station Phra Pradaeng District Samut Prakan Province was people have good service expectations when contacting police stations. Delayed service of police officers, Speaking to the user was impolite. Police officers do not have to do as much as they should. With sacrifice less generous, discrimination, and inequality, no queue ranking. The following suggestions; personnel training for Samrong Tai Police Station, should be provided with service mind, develop communication skills,applying Buddhist principles to the duties and arrange the queue system for services.