A Learning Organization Model of Mahachulalongkornrajavidyalaya University

Abstract

The objectives of this research article were 1) to study the current state of being a learning organization; 2) to create a learning organization model; 3) to evaluate the learning organization model of Mahachulalongkornrajavidyalaya University. It was a qualitative research that was divide into 3 steps: the first step was an analysis and synthesizing documents as well as 18 university administrators were interviewed using a structured interview form; the second step   was to organize a seminar based on 11 experts using the learning organization model; the third step was to assess the model by 15 experts using the learning organization model assessment form as a checklist. The statistics used to analyze the data were frequency and percentage. The results of the research found that 1) the university had a policy to develop the organization towards becoming a learning organization at the individual level, the group level and the organization level. The knowledge management master plan has been formulated consisting of formulating strategies and creating a culture for collaborative learning, developing information technology systems as a supporting tool for knowledge management. But the university has a large organizational structure because of having many jobs in the affiliated agencies. Therefore, the university was unable to achieve the vision as set; 2) creating a Learning Organization Model consisted of 3 parts: Part 1 was an introductory part explaining concepts and theories of learning organization and the objectives of model development; Part 2 was a content that described the elements and guidelines of the operation to develop to become a learning organization in 5 areas, namely  learning, organization, people, knowledge, and technology; and the third part was the condition for success; and 3) the results of the assessment of the learning organization model in terms of accuracy, possibility, suitability and usefulness, overall, were at the very high and highest level from the model evaluation results.