Sustainable Development Model of Food Delivery Business through the Platform in Thailand by the Dimensions of Environment, Social and Corporate Governance

Abstract

Sustainable Development is the new normal of business that is essential to today's business operations. The fundamental sustainability issues consist of three key dimensions: environmental, social, and corporate governance. The background to the problem is that the highly competitive nature of this business makes it necessary to seek measures other than the usual profitability, such as competition, trading and marketing techniques alone may not be enough to meet the needs of stakeholders. Sustainable development and the principles of sustainable development are therefore important today. The purpose of this article is to analyze the relationship of environmental operations. Social and Corporate Governance in Food Delivery Business via Platform in Thailand The study found that in order for the food delivery business to develop sustainably, many companies have started to implement company policies that are in the early stages. There are 3 main forms of sustainable development as follows:            1. Environmentally, such as platforms, must try to reduce waste generated by reducing food or beverage boxes that will become negative for the environment. 2. Social aspects such as platforms are treated to employees in the organization to be responsible to consumers and to receive appropriate remuneration. Restaurant partners and riders, in particular, should be treated as employees in the organization. Consumer information is shared and used to further and improve the service. 3. Good corporate governance, good corporate innovation risk management, as well as legal and regulatory management to be correct and fair. It is expected that the food delivery business on Thailand's platform will continue to drive the business on the path of sustainability in line with the sustainable development goals of the international community.