Protection of informal workers, labor groups, food delivery service platforms

Abstract

This academic article aims to explain the emergence of food delivery services through platforms in Thailand. Trends in the emergence of new forms of labor, problems, and conditions faced by the growth of platform businesses. Providing welfare for workers in the Thai system and labor protection for food delivery services through service platforms the food delivery platform in Thailand is one of the most popular business platforms and influences consumer behavior. Affecting the rate of increase of workers in the platform system but at the same time, this group of workers faces problems in obtaining legal protection. Promoting welfare and receiving benefits according to general labor standards and obtaining legal status as an employee Although the government has established legal measures to promote labor welfare, But it cannot be forced to cover platform operators to provide labor welfare or protect benefits for platform workers. Therefore, there are suggestions for setting policies both in terms of management and improving legal measures as follows: 1. Improving the law regarding the status of workers outside the platform system 2. Improving the law regarding labor welfare standards 3. Development of information systems and data management for workers outside the platform system. 4. Development of appropriate labor welfare arrangements for platform labor groups