A Development of the Performance Efficiency of the Personnel of the Tax Division in Attapue of Lao PDR

Abstract

The research aimed to study the performance of the personnel of the tax division in Attapue of Lao PDR, the efficiency development of the personnel, and the guidelines to improve the performance efficiency of the personnel of the tax division in Attapue.  The population was 346 people. Key informants were 12 individuals. The research instruments were a questionnaire and an interview. Statistics used in data analysis were percentage, means, standard deviation and content analysis. The research findings were as follows: The performance states of the personnel of the tax division in Attapue were overall at a high level.  The development of the performance efficiency of the personnel under study was overall at a high level.  The personnel were well aware of the common interest of the agencies.  They were willing and cooperative to build a good image for the organization. The guidelines to improve the personnel performance were as follows:   Mission and targets of the personnel should be clearly described and established, work and performance had to be revised on a regular base, the performance methods were to be set up to make it clear and flexible. There should be an effective communication to build a network both within and without the organization to maximize the personnel’s potential.