THE DOUBLE-EDGED SWORD EFFECT OF PROACTIVE PERSONALITY ON IN-ROLE JOB PERFORMANCE: FROM THE PERSPECTIVE OF ROLE THEORY
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The main purpose of this study is to explore the double-edged effect of proactive personality on employees' in-role job performance. Based on the perspective of role theory, this paper proposes the chain mediating effect of extra-role behavior, positive affect and attention residual, and the moderating effect of organizational support. In order to test the theoretical hypothesis, a total of 500 questionnaires were sent out through the questionnaire star, 340 valid samples were collected, and SPSS26.0 and MPLUS8.3 were used for corresponding data analysis, including confirmatory factor analysis, descriptive statistical analysis, correlation analysis and hypothesis testing. The results show that proactive personality has an indirect positive effect on in-role performance through the chain mediating of extra-role behavior and positive affect, and an indirect negative effect on in-role performance through the chain mediating of extra-role behavior and attention residual. Organizational support positively moderates the direct relationship between extra-role behavior and positive affect and the indirect influence of proactive personality on in-role performance, and negatively moderates the direct relationship between extra-role behavior and attention residual and the indirect influence of proactive person on in-role performance. This research is helpful to reconcile the contradictions of previous studies on the positive and negative effects of proactive personality, in order to help people more comprehensively view the role of proactive personality and avoid its possible harm.
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