MANAGEMENT SKILLS OF ADMINISTRATORS IN THE 21st CENTURY THAT AFFECT THE QUALITY OF EDUCATIONAL INSTITUTIONS UNDER THE KRABI PRIMARY EDUCATIONAL SERVICE AREA OFFICE

Abstract

The purpose of this research is to 1) Study the management skills of administrators in the 21^st century. 2) Study the quality of educational institutions. 3) Study the management skills of administrators in the 21^st century that affect the quality of educational institutions and 4) Study guidelines for developing the management skills of administrators in the 21^st century under the Krabi primary educational service area office. The sample used in the research consisted of 317 teachers and educational personnel. The sample size was determined by Krejcie & Morgan using the stratified sampling method. The tool used is a 5-level rating scale questionnaire with a confidence value of 0.983. Statistics used in the research include percentages, means, and standard deviations. Pearson correlation coefficient and Stepwire Multiple Regression Analysis

             The research results found that

1. Administrative skills of administrators in the 21^st century under the Krabi primary educational service area office overall, it is at the highest level. When considering each area, it was found that the area with the highest average was technology and digital skills, followed by human relations skills. Communication skills analytical thinking skills and creative thinking and the aspect with the lowest average is organizational management skills.


2. Quality of educational institutions under the Krabi primary educational service area office overall, it is at the highest level. When considering each area, it was found that the area with the highest average was the learning and learning process that focused on the learner, followed by the administration and management process. And the aspect with the lowest average is student quality.


3. Management skills of administrators in the 21^st century that affect the quality of educational institutions under the Krabi primary educational service area office, it was found that overall there was a very high level of relationship. It is statistically significant at the .01 level.


4. Guidelines for management skills of administrators in the 21^st century under the Krabi primary educational service area office found that communication skills educational institution administrators must communicate clearly. Both writing and speaking have the art of communicating, learning, adapting, and must continually develop yourself. Open up by being a good listener. Listen to others with understanding including the importance of body language. Organizational management skills educational institution administrators must study the characteristics of the organization and network partners. Set common goals for both management and organizational members clearly and honestly. Analytical thinking skills and creative thinking educational institution administrators must train to have the characteristics of thinkers. Have a positive way of thinking think with a vision and strategic thinking Including thinking systematically holistic thinking that looks at the results and effects of goals is another layer of setting achievement goals. Have broad ideas. In technological skills and digital use educational institution administrators must accept technology and changes in educational administration in the digital era. And used in educational institutions systematically develop yourself to be knowledgeable about modern technology. Human relations skills educational institution administrators must understand and know themselves as much as possible. You can improve yourself to get along with others. Understand the similarities and differences between people. Including helping and generosity to each other. Have a volunteer spirit and be kind enough to help at any time. Be kind to all co-workers There is reinforcement in giving praise to personnel who do good deeds on appropriate occasions.