FACTORS AFFECTING WORKING EFFICIENCY TO INCREASE THE DISPUTE IN WORK ENVIRONMENT OF THE PRESIDENT’S OFFICE UNDER THE ATTORNEY GENERAL

Abstract

This research aimed to 1) analyze the efficiency of work performance to increase the ability to manage work problems of civil servants in the Office of the High Court, Office of the Attorney General, and 2) explore the factors affecting the ability to manage work problems of civil servants in the Office of the High Court, Office of the Attorney General. Quantitative research, the researcher selected a sample of 398 people. The statistics used in the research were percentage, frequency, mean, standard deviation, and linear regression analysis. The results of the research found that the efficiency of work performance to increase the ability to manage work problems of civil servants in the Office of the High Court, Office of the Attorney General, was at the highest level overall. When considering each aspect, it was found that the aspect of acceptance was at a high level, followed by the aspect of job security, organizational policy and management, interpersonal relations in the organization, career advancement, responsibility for duties, work environment, nature of work performed, and success in work performance. and in terms of compensation and benefits, respectively, and the results of the hypothesis testing found that motivational factors had an effect on work performance to increase the ability to manage conflicts in the work of civil servants in the Office of the High Court, Office of the Attorney General, with statistical significance at the 0.05 level.