A STUDY OF SCHOOL ADMINISTRATOR SKILLS IN THE 21st CENTURY IN THE SECONDARY EDUCATIONAL SERVICE AREA OFFICE UBONRATCHATHANI AMNATCHAROEN

Abstract

This study aimed to : (1)examine the administrative skills of school administrators in the 21^st century, (2) compare these skills based on job position, education level, work experience, and school size, and (3) propose guidelines for enhancing and developing the administrative skills of school administrators in the 21^st century within the Secondary Educational Service Area Office, Ubon Ratchathani, Amnat Charoen. Research Findings 1.The overall administrative skills of school administrators in the 21^st century within the Secondary Educational Service Area Office, Ubon Ratchathani, Amnat Charoen, were found to be at a high level. 2.The skills of school administrators, as assessed by school administrators and teachers, varied significantly based on job position, education level, qualifications, work experience, and school size, with statistically significant differences at the .01 level. 3.The study identified key guidelines for promoting and developing school administrators’ skills in the 21^st century, including: 1) Communication Skills: Administrators should foster positive and creative communication, develop systematic communication strategies, effectively engage with media to build understanding, communicate across cultural contexts, and utilize digital tools and resources to enhance communication. 2)Analytical and Creative Thinking Skills: Administrators should apply analytical and creative thinking to solve problems, devise strategies to achieve educational goals, formulate policies that support innovative learning environments, and cultivate a culture of lifelong learning. 3)Technology and Digital Skills: Administrators should integrate technology into school management, facilitate the digital literacy of teachers and staff, and leverage technology for communication, data storage, and administrative efficiency.4) Innovation Skills:Administrators should drive innovation in school administration, support research and development initiatives, encourage the adoption of innovative teaching and management practices, and systematically assess the impact of these innovations on school development. 5) Human Relations Skills: Administrators should actively listen to feedback, adapt policies based on stakeholder input, build trust and positive relationships with staff and the community, promote teamwork and collaborative learning, and engage with external organizations to support school development.