THE ROLE OF ARBITRATION IN LABOR RELATIONS MANAGEMENT

บทคัดย่อ

Arbitration plays a pivotal role in providing a structured, efficient, and expert-driven process for resolving labor disputes, which is essential for maintaining order and fairness in the workplace. It is widely recognized as an integral part of the labor relations infrastructure in many countries. It serves as a critical mechanism in the management of labor relations, offering a structured and formalized approach to resolving disputes between employers and employees. In this study the researcher will introduce the role of arbitration in labor relations management based on literature, books, documentaries and some articles together with the case study in real.Arbitration plays a profound role in labor relations management, offering significant benefits for both workers and employers. Through arbitration, workers can uphold their legitimate rights and interests, such as wages, benefits, and working conditions. Arbitration also encourages enterprises to adhere to labor laws and contractual terms, thereby enhancing corporate compliance and ethical standards. Timely and fair resolution of disputes through arbitration helps maintain harmonious labor relations and reduces tension and conflicts in the workplace. Particularly after COVID-19, there have been noticeable changes in the handling of labor relations through arbitration. In this paper, the researcher will discuss the importance and role of arbitration in labor relations management based on a literature review.