DEVELOPMENT OF A REGISTRATION AND ASSESSMENT HANDBOOK FOR FACULTY OF MASS COMMUNICATION TECHNOLOGY, RMUTT

Abstract

This research aimed to 1) investigate the problems and needs for developing the registration and assessment handbook; 2) develop the registration and assessment handbook that meets user needs effectively; and 3) evaluate the efficacy of the developed handbook in enhancing the registration and evaluation processes.The population consists of instructors and students from the Faculty of Mass Communication Technology, with a total number of 1,757. Samples were selected using purposive and stratified sampling methods. The sample consisted of 554 participants, with 41 lecturers and 513 students. The research instruments included interviews, questionnaires, and checklists designed to evaluate the effectiveness of the revised registration and evaluation handbook. Quantitative data were analyzed using descriptive statistics, namely percentages and means. Qualitative data were analyzed using inferential statistics, namely the Wilcoxon Signed-Rank Test, to compare satisfaction levels before and after the handbook was revised.
The results of the study examining the current problems and user needs indicate that users require a handbook that is clear, accurate, and easily accessible. The development of the revised handbook successfully addressed these needs, demonstrating improvements in accuracy and usability. Furthermore, the evaluation of the new handbook revealed increased satisfaction and enhanced efficiency in the work performance of both instructors and students. In conclusion, the development of the revised registration and assessment handbook successfully enhanced user satisfaction and provided practical benefits for both faculty instructors and students. Furthermore, it improved operational efficiency within the Faculty of Mass Communication Technology at Rajamangala University of Technology Thanyaburi.