CUSTOMER OERCEPTION TOWARDS SERVICE OF LOCAL ADMINISTRATIVE ORGANIZATION IN PATHUMTHANI PROVINCE

Abstract

A study on perception of service quality of local administration organizations. In Pathumthani Province The objectives of this research were to study the service quality of Tambon administrative organizations in Thanyaburi District. Pathumthani There fore, this study is aimed at personal factors such as gender, age, education level, occupation, average income per month. Differences affect the service of the Tambon Administration Organization in Thanyaburi District. Pathumthani consists of Rangsit municipality. The difference in the sample size of all 200 samples was obtained by random sampling. The instrument used in the study was a questionnaire about perception of service quality of subdistrict administrative organization in Thanyaburi District. In Pathumthani Province Statistics used in data analysis were percentage, mean, standard deviation, t-test, and F-test (One-way ANOVA).

1) Total customer service and gender, age, education, occupation and income. Perception of Service Quality of Tambon Administration Organizations in Thanyaburi District. In total, there are 10 aspects of convenience. The courteousness of the service provider. Communication or public relations. Reliability Capability of employees Invariably in service. Fast response Security Understanding service recipients and facilities.

Test results hypothesis

Perception of service quality of Tambon Administration Organization in Thanyaburi District. Pathumthani Overall, very good quality. In conclusion, the customers who received the service quality of the Tambon Administration Organization in Thanyaburi District Pathumthani Mostly understand the service recipients. SECOND SECURITY And the reliability of the order.