PEOPLE’S SATISFACTION TOWARDS POPULATION REGISTER SERVICE PROVIDING IN MAIREANG SUB-DISTRICT MUNICIPALITY CHAWANG DISTRICT NAKHON SI THAMMARAT PROVINCE

Abstract

The objectives of this thematic paper were as follows:- 1) to study the satisfaction of local people with population register service in Maireang sub-district Municipality, Chawang district, Nakhon Si Thammarat province. 2) To compare the satisfaction of local people who differed in sex, age, education level and career with population register service in Maireang sub-district Municipality, Chawang district, Nakhon Si Thammarat province 3)To study suggestions about satisfaction of local people with population register service in Maireang sub-district Municipality, Chawang district, Nakhon Si Thammarat province. A sample group was 331 local people in Maireang sub-district, Chawang district, Nakhon Si Thammarat province by Krejcie and Morgan’s table. Opened-end questionnaires were used to collect data. The obtained data were analyzed by frequencies, percentage, mean, standard deviation Z-test F-test. and LSD

The results founds that:

          The satisfaction of local people with population register service in Maireang sub-district Municipality, Chawang district, Nakhon Si Thammarat province by overview was medium level. The study by sex, age, education level and career were medium level. The comparative in satisfaction of local people with population register service in Maireang sub-district Municipality, Chawang district, Nakhon Si Thammarat province sorted by sex, age, and career showed that the there were different at .001 level of significance, but education level showed that the there were different at 0.05 level of significance.

The study on people’s satisfaction toward population register service providing in Maireang sub-district Municipality, Chawang district, Nakhon Si Thammarat province founded the problems were some officials have bored and do not speak politely, lack of ability to officiate, delays in the contact and lack of staff during the lunch break. There should be training to enlarge an experience of knowledge to the officials, improve speed of progress notice and increase the number of staff during the lunch break.