Organizational Support, Workplace Friendship, and Innovative Behavior among Indonesian University Faculty

Main Article Content

Wisudani Rahmaningtyas
Ratieh Widhiastuti
Nina Farliana

Abstract


Higher education as an institution is responsible for producing competent and quality human resources, and hence, must foster creative thinking skills that will ultimately lead to innovative behavior. The current trend shows that innovation in Indonesia is very low, due to the limited number of excellent researchers, research and development activities in universities and funding by government agencies. This study aimed to determine the role of psychological safety in mediating the effect of perceived organizational support and workplace friendship on innovative behavior. The population of this study were the academic faculty of a state university in Central Java, Indonesia, and a sample of 116 were selected. The results showed that perceived organizational support and workplace friendship were positively and significantly related to innovative behavior, (β = .19, p = .02) and (β = .47, p < .01), respectively. Perceived organizational support and workplace friendship had significant negative effects on innovative behavior, (β = -.31, p < .01) and (β = -.22, p = .01), respectively. Workplace friendship had a significant positive effect on innovative behavior (β = .47, p = .00); but psychological safety did not mediate the relationship of perceived organizational support and workplace friendship with innovative behavior. This research suggests that perceived support, and workplace friendship are important factors that could be enhanced to support innovative behavior among Indonesian academic faculty.



Downloads

Download data is not yet available.

Article Details

How to Cite
Rahmaningtyas, W., Widhiastuti, R., & Farliana, N. (2022). Organizational Support, Workplace Friendship, and Innovative Behavior among Indonesian University Faculty. The Journal of Behavioral Science, 17(2), 42–57. Retrieved from https://so06.tci-thaijo.org/index.php/IJBS/article/view/254579
Section
Research Articles

References

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T

Albrecht, T. L., & Adelman, M. B. (1987). Communicating social support. SAGE.

Ali, A., Abbas, S. F., Khattak, M. S., Arfeen, M. I., Ishaque Chaudhary, M. A., & Yousaf, L. (2022). Mediating role of employees’ intrinsic motivation and psychological safety in the relationship between abusive supervision and innovative behavior: An empirical test in IT sector of Pakistan. Cogent Business & Management, 9(1), 2039087. https://doi.org/10.1080/23311975.2022.2039087

Appelbaum, N. P., Dow, A., Mazmanian, P. E., Jundt, D. K., & Appelbaum, E. N. (2016). The effects of power, leadership and psychological safety on resident event reporting. Medical Education, 50(3), 343–350. https://doi.org/10.1111/medu.12947

Armeli, S., Eisenberger, R., Fasolo, P., & Lynch, P. (1998). Perceived organizational support and police performance: The moderating influence of socioemotional needs. Journal of Applied Psychology, 83(2), 288-297. https://doi.org/10.1037/0021-9010.83.2.288

Atkinson, S. (2004). Senior management relationships and trust: An exploratory study. Journal of Managerial Psychology, 19(6), 571–587. https://doi.org/10.1108/02683940410551499

Bandura, A., & Cervone, D. (1986). Differential engagement of self-reactive influences in cognitive motivation. Organizational Behavior and Human Decision Processes, 38(1), 92–113. https://doi.org/10.1016/0749-5978(86)90028-2

Bandura, A. (1999). Social cognitive theory: An agentic perspective. Asian Journal of Social Psychology, 2(1), 21–41. https://doi.org/10.1111/1467-839X.00024

Berman, E. M., West, J. P., & Richter, Jr, M. N. (2002). Workplace relations: Friendship patterns and consequences (according to managers). Public Administration Review, 62(2), 217–230. https://doi.org/10.1111/0033-3352.00172

Blau, P. M. (1964). Exchange and power in social life. Transaction.

Cao, F., & Zhang, H. (2020). Workplace friendship, psychological safety and innovative behavior in China: A moderated-mediation model. Chinese Management Studies, 14(3), 661–676. https://doi.org/10.1108/CMS-09-2019-0334

Carmeli, A., Brueller, D., & Dutton, J. E. (2009). Learning behaviours in the workplace: The role of high-quality interpersonal relationships and psychological safety. Systems Research and Behavioral Science, 26(1), 81–98. https://doi.org/10.1002/sres.932

Cha, J. (1994). Partial least squares. In R. P. Bagozzi (Ed.), Advanced Methods of Marketing Research (pp. 52-78). Blackwell.

De Jong, J. P. J., & Den Hartog, D. N. (2007). How leaders influence employees’ innovative behaviour. European Journal of Innovation Management, 10(1), 41–64. https://doi.org/10.1108/14601060710720546

Dess, G. G., & Picken, J. C. (2000). Changing roles: Leadership in the 21st century. Organizational Dynamics, 28(3), 18–34. https://doi.org/10.1016/s0090-2616(00)88447-8

Dobel, J. P. (2001). Can Public Leaders Have Friends? Public Integrity, 3(2), 145–158. https://doi.org/10.1080/15580989.2001.11770864

Dotan, H. (2009). Workplace Friendships: Origins and Consequences for Managerial Effectiveness. Academy of Management Proceedings, 2009(1), 1–6. https://doi.org/10.5465/ambpp.2009.44244633

Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999

Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 23–43. https://doi.org/10.1146/annurev-orgpsych-031413-091305

Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. John Wiley & Sons.

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(1), 500–507. https://doi.org/10.1037/0021-9010.71.3.500

Eisenberger, R., Karagonlar, G., Stinglhamber, F., Neves, P., Becker, T. E., Gonzalez-Morales, M. G., & Steiger-Mueller, M. (2010). Leader-Member exchange and affective organizational commitment: The contribution of supervisor’s organizational embodiment. Journal of Applied Psychology, 95(6), 1085–1103. https://doi.org/10.1037/a0020858

Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565–573. https://doi.org/10.1037/0021-9010.87.3.565

Ferris, G. R., Liden, R. C., Munyon, T. P., Summers, J. K., Basik, K. J., & Buckley, M. R. (2009). Relationships at work: Toward a multidimensional conceptualization of dyadic work relationships. Journal of Management, 35(6), 1379–1403. https://doi.org/10.1177/0149206309344741

George, J. M., & Brief, A. P. (1992). Feeling good-doing good: a conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin, 112(2), 310–329. https://psycnet.apa.org/buy/1993-07683-001

Gkorezis, P. (2016). Principal empowering leadership and teacher innovative behavior: a moderated mediation model. International Journal of Educational Management, 30(6), 1030–1044. https://doi.org/10.1108/IJEM-08-2015-0113

Guchait, P., Paşamehmetoğlu, A., & Dawson, M. (2014). Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance. International Journal of Hospitality Management, 41, 28–37. https://doi.org/10.1016/j.ijhm.2014.04.009

Gundersen, A. C. (2020). Readiness to Change: The Effects of Perceived Organizational Support and Team Psychological Safety [Master’s thesis]. University of Oslo.

Hair Jr, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis. Prentice Hall.

Hair Jr, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106-121. https://doi.org/10.1108/EBR-10-2013-0128

Hair Jr, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. SAGE.

Hakanen, J. J., Schaufeli, W. B., & Ahola, K. (2008). The Job Demands-Resources model: A three-year cross-lagged study of burnout, depression, commitment, and work engagement. Work & Stress, 22(3), 224–241. https://doi.org/10.1080/02678370802379432

Hamzah, H., Nordin, N. S., Dwiyanti, R., Na’imah, T., & Mawi, N. (2021). Antecedents and Consequences of Employee Creativity in Indonesian Radio Industry. International Journal of Business and Social Science, 4(1), 49–58.

https://so06.tci-thaijo.org/index.php/IJBS/article/view/254129

He, J. H. (1999). Variational iteration method–a kind of non-linear analytical technique: some examples. International journal of non-linear mechanics, 34(4), 699-708. https://doi.org/10.1016/S0020-7462(98)00048-1

Hirak, R., Peng, A. C., Carmeli, A., & Schaubroeck, J. M. (2012). Linking leader inclusiveness to work unit performance: The importance of psychological safety and learning from failures. The Leadership Quarterly, 23(1), 107–117. https://doi.org/10.1016/j.leaqua.2011.11.009

Jehn, K. A., & Shah, P. P. (1997). Interpersonal relationships and task performance: An examination of mediation processes in friendship and acquaintance groups. Journal of personality and social psychology, 72(4), 775. https://doi.org/10.1037/0022-3514.72.4.775

Jongbloed, B., Enders, J., & Salerno, C. (2008). Higher education and its communities: Interconnections, interdependencies and a research agenda. Higher Education, 56(3), 303-324. https://link.springer.com/article/10.1007/s10734-008-9128-2

Kleysen, R. F., & Street, C. T. (2001). Toward a multi-dimensional measure of individual innovative behavior. Journal of Intellectual Capital, 2(3), 284–296. https://doi.org/10.1108/EUM0000000005660

Kui, Y., Jianmin, S., Kaili, Z., & Leni, C. (2018). The effect of workplace friendship on voice behavior: A moderated mediation model. Management Review, 30(4), 132-141. http://journal05.magtech.org.cn/jweb_glpl/EN/abstract/abstract1035.shtml

KumparanSains. (2021). This is the reason why research and innovation in Indonesia is difficult to develop. https://kumparan.com/kumparansains/ini-alasan-kenapa-riset-dan-inovasi-di-indonesia-sulit-berkembang-1v9JgTpnZ5G/full

Kwon, K., & Kim, T. (2020). An integrative literature review of employee engagement and innovative behavior: Revisiting the JD-R model. Human Resource Management Review, 30(2), 100704.

Li, N., & Yan, J. (2009). The effects of trust climate on individual performance. Frontiers of Business Research in China, 3(1), 27–49. https://fbr.springeropen.com/articles/10.1007/s11782-009-0002-6

Li, X., Zhang, Y., Yan, D., Wen, F., & Zhang, Y. (2020). Nurses’ intention to stay: The impact of perceived organizational support, job control and job satisfaction. Journal of Advanced Nursing, 76(5), 1141–1150. https://doi.org/10.1111/jan.14305

Ling, B., Duan, J. Y., & Zhu, Y. L. (2010). Psychological safety in workplace: conceptualization, antecedents and consequences. Advances in Psychological Science, 18(10), 1580-1589. https://journal.psych.ac.cn/adps/EN/abstract/abstract2288.shtml

Lu, D. (2015). Research on the Influence of the Workplace Friendship on Affective Commitment, Job Satisfaction and Turnover Intention of Employees’ in Service Industry. Modern Finance Economics-Journal of Tianjin University of Finance and Economics, 7, 105–113. http://caod.oriprobe.com/articles/46136093/Research_on_the_Influence_of_the_Workplace_Friendship_on_Affective_Com.htm

Mao, H. Y., & Hsieh, A. T. (2013). Perceived job insecurity and workplace friendship. European Journal of International Management, 7(6), 646–670. https://doi.org/10.1504/EJIM.2013.057113

Masyhuri, M., Pardiman, P., & Siswanto, S. (2021). The effect of workplace spirituality, perceived organizational support, and innovative work behavior: The mediating role of psychological well-being. Journal of Economics, Business, & Accountancy Ventura, 24(1), 63-77. http://dx.doi.org/10.14414/jebav.v24i1.2477

May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77(1), 11–37. https://doi.org/10.1348/096317904322915892

McLean, L. D. (2005). Organizational culture’s influence on creativity and innovation: A review of the literature and implications for human resource development. Advances in Developing Human Resources, 7(2), 226-246. https://doi.org/10.1177/1523422305274528

Morrison, R. L. (2004). Informal relationships in the workplace: associations with job satisfaction, organizational commitment and turnover intentions. New Zealand Journal of Psychology, 33(3), https://doi.org/10179/1666

Morrison, R. L., & Cooper-Thomas, H. D. (2016). Friendship Among Coworkers. In The Psychology of Friendship (pp. 123-140). Oxford University.

Muchsinati, E. S., & William, E. (2021). Analysis of the Effect of Attachment on Employee Engagement with Psychological Availability and Psychological Safety as Mediation Variables. Conference on Management, Business, Innovation, Education and Social Sciences (CoMBInES), 1(1), 1850–1862 https://journal.uib.ac.id/index.php/combines/article/view/4727

Nazir, S., Qun, W., Hui, L., & Shafi, A. (2018). Influence of social exchange relationships on affective commitment and innovative behavior: Role of perceived organizational support. Sustainability (Switzerland), 10(12). https://doi.org/10.3390/su10124418

Nazir, S., Shafi, A., Atif, M. M., Qun, W., & Abdullah, S. M. (2019). How organization justice and perceived organizational support facilitate employees’ innovative behavior at work. Employee Relations, 41(6), 1288–1311. https://doi.org/10.1108/ER-01-2017-0007

Newman, A., Donohue, R., & Eva, N. (2017). Psychological safety: A systematic review of the literature. Human Resource Management Review, 27(3), 521–535. https://doi.org/10.1016/j.hrmr.2017.01.001

Nielsen, I. K., Jex, S. M., & Adams, G. A. (2000). Development and validation of scores on a twodimensional workplace friendship scale. Educational and Psychological Measurement, 60(4), 628–643. https://doi.org/10.1177/00131640021970655

Puspita, N. M. (2017). The relationship between perceived organizational support and employee engagement through psychological safety as a mediator (Publication No. 19558). [Undergraduate thesis]. Universitas Isalam Negeri Sunan Ampel Surabaya.

Ragins, B. R., & Dutton, J. E. (2017). Positive relationships at work: An introduction and invitation. In Exploring positive relationships at work. Psychology.

Rahmannisa, F., Kurniawan, I. I., Jabbar, M. F. T., & Syawanodya, I. (2021). Tadaku: Application of research questionnaire as effort to increase the quantity and quality of research in Indonesia. Journal of Software Engineering, Information and Communication Technology (SEICT), 2(2), 122-129.

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://psycnet.apa.org/buy/2002-15406-008

Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635. https://doi.org/10.5465/amj.2010.51468988

Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169

Salanova, M., Agut, S., & Peiró, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. Journal of Applied Psychology, 90(6), 1217. https://doi.org/10.1037/0021-9010.90.6.1217

Setiawan, D., & Lenawati, M. (2020). Role of higher education and strategy in facing the society era 5.0. Journal of Computer, Information System, & Technology Management, 3(1), 1-7.

Setyawati, L. (2020). The Relationship Between Perceived Organizational Support With Innovative Behavior In Employees At Pt X. Jurnal Penelitian Psikologi, 7(3), 185–195. https://ejournal.unesa.ac.id/index.php/character/article/view/36335

Shadur, M. A., Kienzle, R., & Rodwell, J. J. (1999). The relationship between organizational climate and employee perceptions of involvement: The importance of support. Group and Organization Management, 24(4), 479–503. https://doi.org/10.1177/1059601199244005

Sias, P. M., & Cahill, D. J. (1998). From coworkers to friends: The development of peer friendships in the workplace. Western Journal of Communication, 62(3), 273–299. https://doi.org/10.1080/10570319809374611

Sias, P. M., Heath, R. G., Perry, T., Silva, D., & Fix, B. (2004). Narratives of workplace friendship deterioration. Journal of Social and Personal Relationships, 21(3), 321–340. https://doi.org/10.1177/0265407504042835

Simatupang, M. F., & Salendu, A. (2019). Perception of organizational support as a mediator between organizational justice and employee job satisfaction at PT ABC. Jurnal Diversita, 5(2), 95–104. https://doi.org/10.31289/diversita.v5i2.2696

Sitaniapessy, R. H., & Wenno, M. (2019). Analysis of The Effect gf Organizational Innovation, Market Orientation and Competitive Advantage on Organizational Performance (Study on Higher Education in Ambon City). Jurnal Manis, 3(2), 1–15. http://dx.doi.org/10.30598/manis.v3i2.808

Sun, Y., & Huang, J. (2019). Psychological capital and innovative behavior: Mediating effect of psychological safety. Social Behavior and Personality: An International Journal, 47(9),

–7. https://doi.org/10.2224/sbp.8204

Tang, G., Yu, B., Cooke, F. L., & Chen, Y. (2017). High-performance work system and employee creativity: The roles of perceived organisational support and devolved management. Personnel Review, 46(7), 1318–1334. https://doi.org/10.1108/PR-09-2016-0235

Triyono, B. (2017). The role of ministry of research, technology and higher education for strengthening the innovation system in Indonesia. Inovasi, 14(1), 1-12. http://jurnal.balitbang.sumutprov.go.id/index.php/inovasi/article/view/82

Viswesvaran, C., Deshpande, S. P., & Joseph, J. (1998). Job satisfaction as a function of top management support for ethical behavior: A study of Indian managers. Journal of Business Ethics, 17(4), 365–371. https://doi.org/10.1023/A:1017956516324

West, J. P., & Berman, E. M. (1997). Administrative creativity in local government. Public Productivity & Management Review, 446-458. https://doi.org/10.2307/3380684

Xiaojun, L., & Peng, L. (2010, August 24-26). The impact of learning culture on individual innovative behavior [Conference session]. Wuhan, China. https://books.google.co.id/books/about/2010_International_Conference_on_Managem.html?id=my4wngAACAAJ&redir_esc=y

Yildiz, B., Uzun, S., & Semih Coskun, S. (2017). Drivers of innovative behaviors: The moderator roles of perceived organizational support and psychological empowerment. International Journal of Organizational Leadership, 6(3), 341–360. https://doi.org/10.33844/ijol.2017.60255

Yohanes, A. (2010). Analysis of inventory system design to increase work probuctivity. Dinamika Teknik, 4(1), 1–12. https://www.unisbank.ac.id/ojs/index.php/ft1/article/view/1027

Zarankin, T. G., & Kunkel, D. (2019). Colleagues and friends: A theoretical framework of workplace friendship. Journal of Organizational Psychology, 19(5). https://doi.org/10.5465/ambpp.2019.10100abstract

Zhang, Y., Xi, W., & Xu, F. Z. (2022). Determinants of employee innovation: an open innovation perspective. Journal of Hospitality Marketing & Management, 31(1), 97-124. https://doi.org/10.1080/19368623.2021.1934933

Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44(4), 682–696. https://doi.org/10.5465/3069410