A MODEL OF KNOWLEDGE MANAGEMENT PROCESSES FOR LEVEL-4 COMMUNITY INNOVATORS WITH ADVANCED PRACTICAL INNOVATION EXPERTISE: LESSONS FROM THE SONGKHLA STINGLESS BEE COMMUNITY ENTERPRISE NETWORK

Abstract

This academic article aims to propose a knowledge management process model for Level 4 community innovators who demonstrate high capability in applying innovation in practice. The model is synthesized from lessons learned from the stingless bee community enterprise network in Songkhla Province, which reflects the transformation of local wisdom into community innovation and sustainable self-reliance. The article employs conceptual synthesis based on network reports, related documents, and operational lessons from the community groups to explain the mechanisms of knowledge management, the roles of community innovators, and the conditions that enable systematic community learning. The synthesis identifies five key lessons: 1) Practical knowledge emerges from real practice; 2) Knowledge management requires shared interpretation and systematic knowledge organization; 3) Powerful learning occurs through hands-on practice; 4) Knowledge gains value when it is applied and developed into group standards; and 5) Sustainable scaling-up requires networks, intermediary mechanisms, and learning leaders capable of connecting people and knowledge. Based on these lessons, the author develops a cyclical knowledge management process model consisting of five stages: extracting lessons from practice, collectively interpreting and organizing knowledge, transferring knowledge through practice, applying and continuously improving knowledge, and scaling up through networks and standards. In addition, Level 4 community innovators serve as learning facilitators, knowledge brokers, and network coordinators. The model indicates that community success results from linking knowledge, people, mechanisms, and networks into a shared learning system. It can further support the upgrading of community enterprises into learning and innovation communities in a concrete manner, while also offering an important guideline for designing knowledge-based community development mechanisms and scaling up innovation in other local contexts.