Types and Formats of the Contents Affecting Consumer Engagement of “Thai History Talk” Facebook Fanpage

Main Article Content

Pattarawadee Supasilapalert
Chutima Kessadayurat

Abstract

The objectives of this research were to study the content types and styles that affects consumer engagement on Facebook of “Thai History Talk” which was a fan page about Thai and neighboring countries history. This research has been used qualitative research methods to collect the information which consists of interviews, content analysis, and experiment. Using the information obtained from the interview, the design of the format and content of 4 posts were created. This was to develop content design which met the needs of followers.


The research found that the formats of type contents affected the engagement of Facebook fan pages “Thai History Talks” were the form of content type “Real Time Content” and “Question and Opinion Content”. These types of content showed a high level of post responses in terms of likes, shares, comments, and post clicks. This was according to the interview results that the sample group had a special interest in Real Time Content and Question and Opinion Content. However, the page “Thai History Talks” had a particularly feature which was Single Photo with Text Content, some of which were Real Time Content and Question and Opinion Content with a complex in academic language the page told the story of history, so it should be improved at some points, such as a more diverse content, reduce the formality of the language while maintaining academic standards, or the identity of the page itself.

Article Details

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Research Article

References

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