The Influence of Japanese Communication (Ho Ren So) between Monodzukuri Personnel Development and the Performance of Production Staff of the Air-conditioning Industry

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Thanaporn Sornpradit
Boonyada Nasomboon

Abstract

The purpose of this research was to investigate Monodzukuri Personnel Development and Japanese Communication (Ho Ren So) on The Performance of Production staff in The Air-Conditioning Industry of Japanese Enterprises. This quantitative research was conducted using a questionnaire as an instrument to collect data from Production staff in the Air-Conditioning Industry of Japanese Enterprises 400 samples were selected by stratified random sampling. Data were analyzed using frequency, percentage, mean, standard deviation, data screening, confirmatory factors analysis (CFA), and structural equation modeling (SEM) using path analysis.
The analysis results showed that Monodzukuri Personnel Development Japanese communication (Ho Ren So) and work efficiency were very high with averages of 4.27, 4.23, and 4.22 respectively. The causal structural relationship model of The Air-Conditioning Industry in Japanese Enterprises showed a well-fitted Chi-Square = 187.180, df = 29, Chi-Square/dt = 6.454, p = 0.000, CFI = 0.956, GFI = 0.911, AGFI = 0.831, RMR = 0.015. a coefficient of 0.68. The research result showed that Monodzukuri personnel development directly affects operational performance by 0.12 and Japanese communication (Ho Ren So) directly affects operational performance by 0.75. The research results also found that Monodzukuri personnel development indirectly affects operational performance through the mediator variable Japanese communication (Ho Ren So) by 0.44 and total effects by 0.56. Therefore, the organization should increase operational skills for enhancing operational efficiency by improving operational skills to improve their work efficiency establish a Japanese communication culture (Ho-Ren-So) transfer work methods to all employees, and putting them into practice to enhance sustainable performance.

Article Details

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Research Article

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