Guidelines for Developing 21st Century Management Skills for School Administrators Under the Chiang Rai Primary Educational Service Area Office 1

Abstract

             The purposes of this research were to: 1) study the 21^st-century management skills of school administrators, and 2) examine the guidelines for developing the 21^st-century management skills of school administrators under the Office of Chiang Rai Primary Educational Service Area 1. The research design employs a mixed methodology, incorporating both quantitative and qualitative research methods. The sample consisted of 86 school administrators. The research instruments consist of a questionnaire and an interview form. Data were analyzed using descriptive statistics and content analysis.
             The research results found that:
             1. The 21^st-century management skills of school administrators were, overall, at a high level. When considering each aspect, management skills had the highest mean score, followed by communication skills, leadership skills, human relations skills, creative thinking and initiative skills, and information technology skills, respectively.
             2. The guidelines for developing 21^st-century management skills in all six aspects can be summarized as follows: 1) Communication: Administrators should reduce the use of complex bureaucratic language, enhance active listening, develop reflective communication skills, and appropriately utilize digital media. 2) Information Technology: Administrators should engage in hands-on learning through professional learning communities, develop digital literacy, and serve as role models in the effective use of technology. 3) Creative Thinking and Initiative: Administrators should apply systems thinking and innovative approaches, foster an organizational culture that accepts mistakes as opportunities for learning, and provide opportunities for teachers to propose new ideas. 4) Leadership: Administrators should develop an understanding of organizational structure and professional relationships and integrate instructional leadership with strategic leadership. 5) Management: Administrators should develop the ability to adjust their vision through environmental analysis, utilize data-driven management practices, and promote continuous improvement. 6) Human Relations: Administrators should possess knowledge of relevant laws and regulations, adhere to principles of good governance, promote transparency, and demonstrate integrity in professional practice.