The Effectiveness of Guidance and Individual and Group Counselling Services on the Mental Health Knowledge among Undergraduate and Postgraduate Students
Main Article Content
Abstract
The effectiveness of guidance and individual and group counseling services on mental health knowledge is important for undergraduate and postgraduate students. This study applied the mixed-methods sequential explanatory design, which aims to 1) examine the relationship between the effectiveness of guidance, individual, and group counseling services on the mental health knowledge among undergraduate and postgraduate students, 2) to explore the perception between undergraduate and postgraduate students with the mental health knowledge, and 3) to determine the effectiveness of guidance and individual and group counselling services on the mental health knowledge practiced by undergraduate and postgraduate students. The explanatory mixed method was used with 333 (84.73%) undergraduate and 60 (15.27%) postgraduate students; the questionnaires and semi-structured interviews were applied to collect the data. Descriptive statistics such as means, standard deviation, t-test, and correlation were using the Statistical Packet for Social Science (SPSS), and thematic analysis was performed on the interview data. The results showed that mental health knowledge is found to be relevant to the helpfulness of guidance service (t (391) = 2.24, p = 0.00) while confirmed by correlation analysis (r = 0.38**, p<0.00). The mental health knowledge is found to be relevant to the helpfulness of individual and group counseling services (t (391) = 1.18, p = 0.00) while confirmed by correlation analysis (r=0.29**, p<0.00). Moreover, the findings from the interviews with four students, they confirmed that had practiced by applying the guidance and individual counseling services and the mental knowledge when they were challenged facing the mental health issues.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Copyright: CC BY-NC-ND 4.0
References
Adeoye, A. M. (2023). Review of sampling techniques for education. ASEAN Journal for Science Education, 2(2), 87-94.
Bastemur, S., & Ucar, S. (2022). Mixed method research on effective psychological counsellor characteristics and empowerment needs of Turkish school counsellors. Participatory Educational Research, 9(1), 1-21.
Bichoualne, A., Oubibi, M., & Rong, Y. (2023). The impact of mental health literacy intervention on in-service teachers’ knowledge attitude and self-efficacy. Cambridge Prisms: Global Mental Health, 10(e88), 1-7.
Bohon, M. L., Cotter, A. K., Kravitz, L. R., Cello Jr, C. P., & Garcia, F. E. (2016). The theory of Planned Behavior as it predicts potential intention to seek mental health services for depression among college students. J Am Coll Health, 64(8), 539-603.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101.
Braun, V., & Clarke, V. (2020). One size fit all? What counts as quality practice in (reflexive) thematic analysis? Qualitative Research Psychology, 18(3), 328-352.
Broglia, E., Millings, A., & Barkham, M. (2021). Student mental health profiles and barriers to help seeking when and why students seek help for a mental health concern. Counselling & Psychotherapy Research, 21(4), 816-826.
Broglia, E., Ryan, G., Williams, C., Fudge, M., Knowles, L.,Turner, A., Dufour, G., Percy, A. & Barkham, M. (2021). Profiling student mental health and counselling effectiveness: Lessons from four UK services using complete data and different outcome measures. British Journal of Guidance & Counselling, 51(2), 204-222.
Byrne, D. (2022). A worked example of Braun and Clarke’s approach to reflexive thematic analysis. Quality & Quantity, 56, 1391-1412.
Cage, E., Jones, E., Ryan, G., Hughes, G., & Spanner, L. (2021). Student mental health and transitions into, through and out of university: students and staff perspectives. Journal of Further and Higher Education, 45(8), 1076-1089.
Cao, H., Lin, W., & Chen, P. (2022). Counselling services and mental health for international Chinese college students in Post-Pandemic Thailand. Education. Sciences, 12 (12), 1-13.
Chiddaycha, M., & Wainipitapong, S. (2021). Mental health among Thai medical students: Preadmission evaluation and service utilization. Health Science Report, 4 (4), e416.
Cogan, A. N., Liu, X., Chau, C. Y., Kelly, W. S., Anderson, T., Flynn, C., Scott, L., Zaglis, A., & Corrigan, P. (2023). The taboo of mental health problems, stigma, and fear of disclosure among Asian international students: implications for help-seeking, guidance, and support. British Journal of Guidance & Counselling. http://doi.org/10.1080/03069885.2023.2214307
Cresswell, W. J, & Cresswell, D. J. (2018). Research design (5th eds.). Qualitative, quantitative & mixed methods approach. United Kingdom: SAGE.
Cresswell, W. J., & Guetterman, C. T. (2021). Educational research: planning, conducting, and evaluating quantitative and qualitative researc. United Kingdom: Pearson Education Limited.
Dare, O., Jidong, E. D., & Premkumar, P. (2023). Conceptualizing mental illness among university students of African, Caribbean, and similar ethnic heritage in the United Kingdom. Ethnic & Health, 28(4), 522-543.
Daudi, E., Lyakurwa, E. S., & Amani, J. (2023). University students’ attitudes toward seeking psychological help for psychosocial problems in two selected public universities in Tanzania: a mixed methods study. Sage Open. https:// doi. org/ 10.1177/21582440231179200
Debate, R., Gatto, A., & Bleck, J. (2022). A qualitative assessment of mental health literacy and help-seeking behaviours among male college students. Discover Mental Health, 2, 23.
Dessauvagie, S. A, Dang, H. M., Nguyen, A. T. T., & Groen, G. (2022). Mental health of university students in Southeastern Asia: a systematic review. Asia Pacific Journal of Public Health, 34(2-3),172-181.
Granada-Lopez, M. J., Ramon-Arbues, E., Echaniz-Serrano, E., Juarez-Vela, R., Cobos-Rincon, A., Satustegui-Dorda, J. P., Navas-Echazarreta, N., Santolalla-Arnedo, I., & Nash, M. (2023). Mental health knowledge and classroom experiences of school teachers in Aragon, Spain. Frontiers in Public Health, 11(1171994), 1-10.
Gunawan, E. N., & Foreman, T. (2021). Ecological counselling as an integrative cognitive complexity intervention framework for students with COVID-19 pandemic-caused mental health challenges: a practical perspective. Journal of Professionals in Guidance and Counselling, 2(2), 38-50.
Hao, W. (2021). Research on college students’ ecological mental health education system based on BD technology (pp. 1550-1554). In Proceeding of the ICISCAE 2021: 2021 4th International Conference on Information Systems and Computer Aided Education. China: Ya’an Polytechnic College.
Ivankova, V. N., Cresswell, W. J., & Stick, L. S. (2006). Using Mixed-Methods Sequential Explanatory Design: From Theory to Practice. Field Methods, 18(3), 1-20.
Jackman, C. P., Sanderson, R., Allen-Collnson, J., & Jacobs, L. (2022). There’ s only so much an individual can do: an ecological systems perspective on mental health and wellbeing in the early stages of doctoral research. Journal of Future and Higher Education, 46(7), 931-946.
Jinan, N., Yusof, N., Vellasamy, V., Ahmad, A., Rahman, N. B. A. M., & Motevalli, S. (2022). Review of Parenting Styles and Their Impact on The Adolescents’ Self-Esteem. International Journal of Academic Research in Progressive Education and Development, 11(2), 31-47.
Jueajinda, S., Stiramon, O., & Ekpanyaskul, C. (2021). Social intelligence counselling intervention to reduce bullying behaviours among Thai lower secondary school students: a mixed-method study. Journal of Preventive Medicine & Public Health, 54(5), 340-351.
Keinanen, A. L, Lahdesmaki, R., Juntunen, J., Tuomikoski, A. M., Kaarianen, M., & Mikkonen, K. (2023). Effectiveness of mentoring education on health care professionals mentoring competence: a systematic review. Nurse Education Today, 121, 105709.
Khombo, S., Khombo, K., Stoddart, R. S., Sifelani, I., & Sibanda, T. (2023). Knowledge, attitudes, and uptake of mental health services by secondary school students in Gweru, Zimbabwe. Frontier in Psychology, 14, 1002948.
Kleiman, M. E., Yeager, L. A., Grove, L. J., Kellerman, K. J., & Kim, S. J. (2020). Real-time mental health impact of the COVID-19 pandemic on college students: ecological momentary assessment study. JMIR Ment Health, 7(12), e24815.
Ladejo, J. A. (2023). Thematic analysis of the reported effect anxiety has on university students. Education and Urban Society, 55(3), 289-313.
LaMontagne, D. A, Shann, C., Lolicato, E., Owen, J. P., Tomyn, J. A, & Reavley, J. N. (2023). Mental health-related knowledge, attitudes, and behaviors in a cross-sectional sample of Australian university students: a comparison of domestic and international students. PMC Public Health, 23(170), 1-12.
Lee, J., & Shin, Y. (2020). Using the Theory of Planned Behavior to predic Korean college students help-seeking intention. Journal of Behavioral Health Services & Research, 49(1), 76-90.
Lewis, J. & Bolton, P. (2023). Commons Library research briefing. Students mental in England: statistic, policy, and guidance. Retrieved from http://commonslibrary.parliament.uk/research-briefings/cbp-8593/
Li, W., Denson, L. A., & Dorstyn, D. S. (2018). Understanding Australian university students’ mental health help‐seeking: An empirical and theoretical investigation. Australian Journal of Psychology, 70(1), 30-40.
Lisnyj, T. K., Pearl, L. D., McWhirter, E. J., & Papadopoulos, A. (2021). Exploration of factors affecting post-secondary students’ stress and academic success: application of the socio-ecological model for health promotion. International Journal of Environmental Research and Public Health, 18(7), 1-21.
Mesidor, K. J. (2014). Mental health help-seeking intentions among international and African American college students: an application of the Theory of Planned Behavior. Journal of International Students, 4(2), 137-149.
Molla, S. (2022). Help-seeking behavior, belief in counselling service effectiveness and academic self-concept of college students. Cogent Education, 9(1), 1-12.
Moro, L. G., Gualano, M. R., Vicentini, C., Marengo, N., Bert, F., & Siliquini, R. (2024). Effectiveness of university-provided individual counselling for healthcare students: A systematic review. Student Success, 15(1), 22-34.
Moser, A., & Korstjen, I. (2018). Series: Practical guidance to qualitative research. Part 3: Sampling, data collection and analysis. European Journal of General Practice, 24(1), 9-18.
Nair, B., & Otaki, F. (2021). Promoting university students’ mental health: A systematic literature review introducing the 4M-model of individual-level interventions. Frontiers in Public Health, 9, 1-10.
Office of Academic Promotion and Registration (2022). Rajamangala University of Technology Thanyaburi, Pathum Thani Province, Thailand: all students. Retrieve from https://oreg.rmutt.ac.th/?p=19820
Omari, A. O., Yahyaei, A. A., Wynaden, D., Damra, J., Aljezawi, M., Qaderi, A. M., Ruqaishi, A. H., Shahrour, A. L., & ALBashtawy, M. (2023). Correlates of resilience among university students in Oman: a cross-sectional study. BMC Psychology, 11(2), 1-9.
Playsopon, A., Loungkeaw, R., & Nuchanart, N. (2023). Guidance model to proactive coping skills. International Journal of Islamicw Educational Psychology, 4(1), 48-60.
Purnomo, H., & Azhar, M. (2023). The influence of social spirituality and parenting on the success of counselling program among Spanish high school students. International Scientific Electronic Journal, 62(2), 386-399.
Rasheed, N., Fatima, I., & Tariq, O. (2022). University students’ mental well-being during COVID-19 pandemic: the mediating role of resilience between meaning in life and mental well-being. Acta Psychologica, 227(2022), 103618.
Rhein, D, & Nanni, A. (2022). Assessing Mental Health Among Thai University Students: A Cross-Sectional Study. SAGE Open, 12(4), 1-10.
Ro’uf, A., Mu’ammar, A. M., & Chesoh, M. (2022). The role of individual and group counselling for Moral Coaching. Bulletin Edukasi Indonesia, 1(22), 45-52.
Shaheen, S., Iqbal, M., & Shaheen, M. N. (2023). Impact of guidance and counselling services on students’ development at the university level. Journal of Positive School Psychology, 7(2), 812-827.
Shi, J., Mo, X., & Sun, Z. (2021). Content validity index in scale development. Zhong Na Da Xue Xue Bao Yi Xue Ban, 37(2), 152-155.
See, C. M. (2004). School Counselling and guidance in the Asia-Pacific Region. Proceedings of the 5th international conference on education research. Seoul Korea: Seoul University Seoul Korea.
See, C. M. (1996). The role of the secondary school counsellor in Malaysia as perceived by administrators, counsellors, and teachers: Toward role definition (Doctoral Dissertations). The United States of America: The Ohio State University.
Shim, R. Y., Eaker, R., & Park, J. (2022). Mental health, education, awareness, and stigma regarding mental illness among college students. Journal of Mental Health and Clinical Psychology, 6(2), 6-15.
Shrotryia, K. V., & Dhanda, U. (2019). Content Validity of Assessment Instrument for Employee Engagement. Sage Open, 9(1). https://doi.org/10.1177/2158244018821751
Siddique, A. B. M., Ovi, R. M., Ahammed. T., Chowdhury, A. B. M., & Uddin J. M. (2022). Mental health knowledge and awareness among university students in Bangladesh. Heliyon, 8(10), e11084.
Si, H., Shi, J., Tang, D., Wen, S., Miao, Wei, & Duan, K. (2019). Application of the Theory of Planned Behavior in Environmental Science: a comprehensive bibliometric analysis. International Journal of Environmental Research and Public Health, 16(15), 2788.
The World Mental Health. (2023). International college student (WMH-ICS): Initiative. Retrieved from https://www.hcp.med.harvard.edu/wmh/college_student_survey.php
Woodgate, L. R., Gonzalez, M., Stewart, D., Tennent, P., & Wener, P. (2020). A socio-ecological perspective on anxiety among Canadian University students. Canadian Journal of Counselling and Psychotherapy, 54 (3), 486-519.
World Health Organization (2023). The World mental health report: Transforming mental health for all. Retrieved from https://www.who.int/health-topics/mental-health
Wu, Y., Sang, Z., Zhang, X., & Margraf, J. (2020). The relationship between resilience and mental health in Chinese college students: A longitudinal cross-lagged analysis. Front. Psychol, 11(108), 1-11.
Yamane, T. (1676). Statistics: An introductory analysis (2nd ed.). New York: Harper & Row.