A Model for Work Performance EffectivenessDevelopment of Village Headmen for Disputes Mediation in UdonThani Province

Abstract

            This research aimed (1) to study cause factors affecting: work performance effectiveness development of village headmen for arguments mediation in Udon Thani province, (2) to formulate a development model of job performance effectiveness development of village headmen for disputes mediation in Udon Thani province and (3) to implement and evaluate the developed model of work performance effectiveness. The research procedures were divided into three phases. In the first phase, the researcher investigated factors which directly and indirectly affected job performance effectiveness development of village headmen for disputes mediation in Udon Thani province by formulating a model of work performance as an outcome variable. Eight causal factors were used for the study. Three hundred and Thirty village headmen in Udon Thani province were selected and participated in the study. The required data were collected by using the questionnaire. The data were analyzed by Structural Equation Model: SEM, LISREL for Windows with Path Analysis at the .05 level of statistical significance. In the second phase, the researcher created the development model of work performance effectiveness development of village headmen for disputes mediation in Udon Thani province by using the results from the first stage. Twenty involved persons were purposive sampling and participated in the workshop to co-operatively criticized and evaluated the model of work performance effectiveness for one day workshop. In the third phase, the researcher implemented the model. After three months of implementation, the model was evaluated by thirty village headmen who were not in the first and second phase in Udon Thani province and analyzed by Multivariate Analysis of Covariance: MANCOVA at the .05 level of statistical significance.

The major findings revealed as follows:

1. The developed causal factors showed harmony with the empirical data. Five causal factors with total effects on work performance effectiveness development of village headmen for disputes mediation in Udon Thani province were found including 1) Participation (0.38) 2) Leadership (0.33)
3) Role perception (0.20) 4) Best office (0.13) and 5) Knowledge (0.04)

2. The development model of job performance effectiveness consisted of 12 activities: 1) Knowledge for disputes mediation 2) Listen to me 3) Secret 4) Knowledge for Leadership 5) Leadership idol 6) Leadership show 7) Share 8) Myself 9) Role and duty 10) Role Playing 11) Egg saving and 12) Word mixing

3. The village headmen in Udon Thani province have showed higher work performance effectiveness as a whole and in 2 aspects: service and support than before implementation of model at the .05 level of statistical significance both Multivariate Analysis of Covariance: MANCOVA.