The causal factors influencing business performance through digital transformation capabilities in the entertainment media industry in Thailand

Authors

  • Saneeya Phansri .B.A Candidate, Faculty of Business Administration And Information Technology Rajamangala University of Technology Tawan-ok
  • Patcharee Chakongsopit Faculty of Business Administration And Information Technology Rajamangala University of Technology Tawan-ok

Keywords:

Organizational Context, Entrepreneurial Orientation, Technology Adoption, Digital Transformation Capability, Business Performance, Entertainment Media

Abstract

        This research aims to examine 1) the causal factors influencing business performance in Thailand's entertainment media industry, 2) develop a structural causal model illustrating the relationships among these factors, and 3) investigate both direct and indirect influences of these factors through digital transformation capability. The sample consisted of 414 entertainment media companies registered as juristic persons in Thailand, selected using stratified random sampling by region. Data collection was conducted using questionnaires that were validated for content validity and reliability. Data were analyzed using Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM).

 

        The findings indicate that the structural equation model is consistent with empirical data ( equation/df = 2.731, p-value = 0.000, CFI = 0.948, GFI = 0.929, RMSEA = 0.065, RMR = 0.020). Hypothesis testing revealed that organizational context, entrepreneurial orientation, and technology adoption significantly positively influence digital transformation capability and business performance of entertainment media companies in Thailand. Moreover, digital transformation capability acts significantly as a mediator, transmitting the influences from organizational context and technology adoption to business performance. This highlights the critical role of digital transformation capability in enhancing business efficiency by enabling organizations to swiftly respond to market demands and effectively utilize new technologies. The study provides valuable insights for entertainment media businesses to strategically plan and adapt their organizational strategies appropriate to the industry context in the digital era.

 

References

กรมพัฒนาธุรกิจการค้า. (2567). สถิติธุรกิจรายสาขา. https://www.dbd.go.th

จันทร์จิรา เหลาราช. (2566). การเปลี่ยนผ่านสู่ดิจิทัลของธุรกิจบันเทิงในประเทศไทย. วารสารบริหารธุรกิจ, 15(1), 23–39.

ชาญชัย ชัยประสิทธิ์ (2567). เจาะลึกแนวโน้มอุตสาหกรรมสื่อและบันเทิงโลกในอีก 5 ปีข้างหน้า. https://thestandard.co/media-entertainment-industry-trends/

ราชบัณฑิตยสภา. (2564). พจนานุกรมฉบับราชบัณฑิตยสถาน พ.ศ. 2564. https://dictionary.orst.go.th/stat.php

Chou, Y.-C., & Shao, B.-B. M. (2023). Strategic alignment and digital transformation: The moderating effects of technology turbulence. Journal of Business Research, 159, 113661.

Cokluk, O., & Kayri, M. (2011). The effects of methods of imputation for missing values on the validity and reliability of scales. Educational Sciences: Theory and Practice, 11(1), 303–309.

Comrey, A. L., & Lee, H. B. (1992). A first course in factor analysis (2nd ed.). NJ: Lawrence Erlbaum Associates.

Feroz, A. K., Zo, H., & Chiravuri, A. (2021). Digital transformation and environmental sustainability: A review and research agenda. Sustainability, 13(3), 1530.

Frese, M. (2000). Success and failure of microbusiness owners in Africa: A psychological approach. Greenwood Publishing Group.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Pearson Education Limited.

Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2015). Options for formulating a digital transformation strategy. MIS Quarterly Executive, 14(2), 123–139.

Newman, D. (2022). Qualitative research design in the digital era. Journal of Digital Business Research, 8(1), 45–59.

Osmundsen, K., Iden, J., & Bygstad, B. (2018). Digital transformation: Drivers, success factors, and implications. In MCIS 2018 Proceedings (Vol. 37). https://aisel.aisnet.org/mcis2018/37

Raimee, A., Putri, N., & Herlina, L. (2021). The effect of digital transformation on firm performance: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 8(2), 849–858.

Ratten, V. (2021). Entrepreneurship and innovation in the digital era. Journal of Entrepreneurship in Emerging Economies, 13(1), 1–14.

Sebastian, I. M., Ross, J. W., Beath, C., Mocker, M., Moloney, K. G., & Fonstad, N. O. (2020). How big old companies navigate digital transformation. MIS Quarterly Executive, 18(3), 197–213.

Sganzerla, M., Severo, E. A., & Bornia, A. C. (2016). Performance measurement for innovation: A bibliometric study. Journal of Technology Management & Innovation, 11(2), 1–14.

Spicer, J. (2020). Building digital-ready cultures: How values and habits enable transformation. MIT Sloan Management Review, 61(2), 1–6.

Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144.

Yurdugül, H. (2008). Minimum sample size for Cronbach’s coefficient alpha: A Monte-Carlo study. Hacettepe University Journal of Education, 35, 397–405.

Downloads

Published

2025-12-19