Guidelines for the Development of Competency of Personnel of Office of the Municipal Clerk, Nong Khai Municipality

Abstract

This research aimed to study the level of competency of personnel of office of the municipal clerk, Nong Khai Municipality and to study guidelines for the development of competency of personnel of office of the municipal clerk, Nong Khai Municipality. The researcher collected the data by using questionnaires with the personnel of the municipal clerk, Nong Khai Municipality of 30 people received questionnaires, 23 persons, representing 76.67 percent. Data were analyzed by frequency, percentage, mean and standard deviation.

The results showed that the level of competency of the personnel of the municipal clerk, Nong Khai Municipality in overall. It was at the highest level ( = 4.57, S.D.= 0.53). When considering each aspect, it was found that the aspect with the highest level of competency was adherence to righteousness and ethics (  =4.81, S.D.=0.53), followed by teamwork (  = 4.68, S.D.= 0.61), and the least in terms of accumulating expertise in careers (  = 4.31, S.D.=0.71). 

Guidelines for the development of operational performance of personnel from the municipal clerk, Nong Khai Municipality found that there should be a curriculum for developing personnel competency in accordance with their expertise and there should be knowledge management in the agency to encourage the exchange of knowledge among personnel.