Readiness of Thai Elderly for AI Technology Usage: A Behavioral Study

Abstract

This article aims to study and analyze the readiness of Thai older adults to use artificial intelligence (AI) technologies in their daily lives-especially within Thailand's transition into an entirely aged society, where the population aged 60 and above is rapidly growing. The study is based on a review of related documents and research studies. Findings reveal a continuous increase in elderly individuals using smartphones, the internet, and AI-related applications for communication, entertainment, and healthcare. The article applies the Technology Acceptance Model (TAM) to examine behavioral aspects influencing AI adoption. Key components include perceived usefulness, perceived ease of use, attitudes toward technology, and intention to use. It also considers external factors such as family support, government involvement, and digital infrastructure readiness. Furthermore, the study offers policy recommendations and design guidelines to make AI more elderly-friendly-such as voice-command systems, simplified user interfaces, and functions tailored to seniors' needs. The article emphasizes the importance of systematic training and digital literacy programs to ensure the safe, effective, and meaningful use of AI, ultimately enhancing the quality of life for Thai seniors in the digital era.