Development of preparation and registration at the State Property of the Bangkok State Property Management Division, The Treasury Department

Abstract

The objectives of this research were 1) to study the problems and the causes of the preparation and registration at the State Property of the Bangkok State Property Management Division, The Treasury Department, and 2) to propose a guideline for the development of preparation and registration at the State Treasury of the Bangkok State Property Management Division, The Treasury Department. This study was a qualitative research by doing in-depth interviews with 12 key informants and group discussions with 7 key informants by using a specific group selection method. The research instruments included documents, interviews and group discussions. All data were analyzed and linked in each section to draw conclusions. Then a three-sided inspection method on the informant side was used. The results of the research were as follows: 1) the problems and the causes of the preparation and registration at the State Property of the Bangkok State Property Management Division, The Treasury Department caused by the state property users belonging to the government agencies were not aware of their duties to comply with the law and the law on the state property was unclear. The survey for sending-receiving at the registered state property specified by The Treasury Department was not suitable for use. The information system registered at the state property had limitations in use. Providing information services of state properties had not yet responded to service recipients. Furthermore, there was the determination of the annual action plan without considering external factors,  and 2) in the case of guidelines for development of preparation and registration at the State Treasury of the Bangkok State Property Management Division, The Treasury Department, there should be preparation of a case study on legal issues, preparation and registration at the state property, improving the survey for sending-receiving at the registered state property, set a survey for the list of condominiums, improving the registration information system at state properties to support real estate information, installing a sound recording system of telephone service and service satisfaction meter, and formulating  an action plan that measured success from internal and external factors.