THE INFLUENCING FACTORS ON PUBLIC SERVICE QUALITY OF PROVINCIAL ADMINISTRATIVE ORGANIZATIONS IN THE NORTH EASTERN
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The objective of this research is to suggest the important component of organizational citizenship behavior and the component of public leadership in which, enhance public service quality of people. The researcher designed and developed 92 item of a questionnaire and collected 296 respondents of the sample from the official staffs of provincial administrative organizations in 8 lower north eastern provinces. The statistical analysis are frequency, percentage, means, standard deviation, correlation analysis and stepwise multi regression analysis. The results present that the means of 3 concepts are high level for all components and related significantly in the same direction moderately and highly at .01. Besides, new public leadership, professional leadership and integrated leadership contributed the coefficient forecast together to public service quality, statistically significant at .05 (r= .76)
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