KNOWLEDGE MANAGEMENT FOR DEVELOPMENT OF INTERNAL QUALITY ASSURANCE SYSTEMS IN PATHUMTHEP WITTAYAKARN SCHOOL, NONGKHAI PROVINCE

Abstract

The objectives of this research included: 1) To study the conditions of internal quality assurance problems within the school; 2) To study the guidelines for the development of knowledge management systems in the development of quality assurance in schools; and 3) To assess the knowledge management system and internal quality assurance of Pathumthep Wittayakarn School, Nong Khai Province by dividing the research into 3 phases consisting of: Phase 1, studying the conditions of quality assurance problems within the school. The sample consisted of all 205 personnel in the schools. The instrument was a questionnaire with 5 rating scales. Data were analyzed in frequency, percentage, mean and standard deviation; Phase 2, finding a guideline for the development of a knowledge management system. The number of Informants was 24. The tool used was a focus group discussion. Data were analyzed by content analysis; and Phase 3, assessing the knowledge management system. The group of 24 evaluators was from Phase 2 and the tool used was an assessment form of knowledge management development. Data were analyzed by means and standard deviation. The results of the research revealed as the followings. 1) The overall standard of knowledge management for developing the internal quality assurance system in Pathumthep Wittayakarn School, Nong Khai Province was at a high level. 2) The result of building a knowledge management system for developing the internal quality assurance systems in Pathumthep Wittayakarn School Nong Khai Province included 6 steps consisting of: Step 1, building knowledge; Step 2, classifying knowledge; Step 3, storing knowledge; Step 4, applying knowledge; Step 5, sharing and learning; and Step 6, evaluating the knowledge. 3) The overall evaluation of knowledge management system in the development of internal quality assurance system in Pathumthep Wittayakarn School, Nong Khai Province was at the highest level.