THE MOTIVATION AFFECTING THE WORK EFFICIENCY OF THE STAFF OF THE LAO DEVELOPMENT BANK UNDER THE ADMINISTRATION OF CSE

Abstract

The objectives of the research were 1) to study the motivation level that had an effect on the work efficiency of the staff of the Lao Development Bank under the administration of CSE, 2) to examine the work efficiency of the staff of the bank in the study, and 3) to compare the motivation that affected the efficiency of the staff as classified by personal factors. The samples in the study were 297 staff of the Lao Development Bank, derived by a stratified random sampling. The research instrument was a five-rating scale questionnaire with an confidence value equivalent to .93. Statistics used in data analysis were percentage, mean, standard deviation, a multiple regression analysis, t-test and F-test. The research findings were as follows. 1) The motivation was found to be at a high level. Individual items could be arranged in a descending order as follows: job achiement, acceptance, and job features. The supportive factors were at a high level. They could be shown in a descending order: career status, career opportunity, progress, relations with the superiors.  2)  The overall efficiency of the staff in the study was at a high level.  First was a work reliability, followed by worthiness and maximum profits, and sufficient tasks. There were four variables to predict the work efficiency: job achievement, career status, working conditions and personal life. These could predict the work efficiency of the staff under study by 74.10 (Adj R ²  = .741).3) Based on a comparison of the work motivation, it was found that the staff with different working status held a different view at a statistical significance of .05. There was a difference with a statistical significance of .01 in the job success.  Educational levels and career status showed a difference with a statistical significance of .01.