FACTORS INFLUENCING PEOPLE'S CHOICE OF ANNUAL CAR TAX PAYMENT SERVICE BETWEEN THE NORMAL METHOD AND THE TAX WHEELING METHOD IN CHAIYAPHUM PROVINCE

Abstract

The objectives of this research were 1) the level of people's choice of annual car tax payment service between the normal method and the tax rolling method in Chaiyaphum province. 2) Factors influencing the selection of the annual car tax payment service of the and 3) guidelines for developing people's choice of annual vehicle tax payment service between the normal method and the tax rolling method in Chaiyaphum Province It is a combination of quantitative research and qualitative research. The samples used in the research were 400 people who have the right to vote in Chaiyaphum Province Information contributors from government informants A group of people who gave information from government officials, numbering 10 people, were used to find information in the interview The research tools were questionnaires. and interview form The statistics used in the data analysis were frequency, percentage, multiple regression analysis using hierarchical variable selection method, and data description, classification, data analysis and analyze the data Write a report according to the objectives accompanying the discussion of the results. The research found that. The level of people's choice of annual car tax payment service between the normal method and the wheel-to-tax method in Chaiyaphum Province the dependent variables overall, it was found that the level of people's choice of the annual car tax payment service between the normal method and the tax method. Wheeling towards tax in Chaiyaphum Province The dependent variable was at the medium level (X̅ =3.04 S.D.=.32) In descending order as follows Organizational culture was at a moderate level (X̅=3.15 S.D.=.30), satisfaction was at a moderate level (X̅=3.03 S.D.=.10), and efficiency was at a moderate level (X̅=3.01 S.D.=.65), respectively. Weight of importance of factor variables influencing people's choice of annual vehicle tax payment service between normal method and wheeled vehicle tax method in Chaiyaphum Province Overall in all aspects, it was found that service behavior and method (X ₃), service channel (X₄), process or service process (X₁) had a predictive coefficient in raw score (b) of .421. .273 and .038, respectively.