INTERNET USERS' AWARENESS OF CYBER THREATS IN PATHUM THANI PROVINCE

Abstract

This research aimed to 1) study the experiences of cyber threats that affect internet users’ awareness of cyber threats, and 2) study the knowledge of internet users’ cyber threats, create awareness and monitor cyber security threats. This research was qualitative using document analysis and in-depth interviews with 17 key informants. The research used purposive selection, triangulation, and data analysis by interpreting and inductively constructing conclusions. The content analysis obtained from documents and interviews took into account the context and used descriptive text writing. The research results found that people have knowledge of cyber threats and crimes, and information is widely presented through social media. Their knowledge, news, and experiences from listening to news from various social media are different. In terms of experiences of cyber threats and crimes, they have received unwanted messages in emails or have been disrupted in the network system, such as messages sent to emails, messages sent via social media, smartphones, mobile phones, or disruptive advertising websites, causing annoyance and loss of concentration in working. Therefore, it is very important that all government agencies, private organizations, or individuals in general have measures to maintain computer network security in order to develop and maintain network security by providing knowledge, understanding, consulting, and coordinating with those responsible for security work. There should be an inspection of information system risk assessments. and organize training to provide knowledge to personnel of government agencies in terms of knowledge about cyber threats and crimes. Most of them have knowledge and understanding about setting up users and passwords before logging into a computer system to create the most secure access.